Sarah Davis
Vancouver,WA
Summary
Dynamic customer service and operations professional with over 15 years of experience in retail management, customer service leadership, and financial reconciliation. Expertise in managing daily operations, supervising teams, ensuring policy compliance, and consistently delivering exceptional customer experiences in fast-paced environments. Recognized for strong attention to detail, outstanding organizational skills, and effective cross-functional collaboration that drives team success and enhances overall performance. Committed to fostering a positive work culture while achieving operational excellence and customer satisfaction.
Manufacturing professional with extensive hands-on experience in machine operation, setup, and maintenance. Known for keen attention to detail and ability to adapt quickly to changing production needs. Highly collaborative and results-focused, consistently ensuring operational efficiency and quality.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Machine Operator/Baker
Mondelez International
08.2020 - 12.2025
- Operate machinery in a manufacturing environment while following safety and quality standards
- Support production goals through attention to detail, efficiency, and teamwork
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Operated machinery to ensure efficient production flow and minimize downtime.
- Monitored equipment performance and conducted routine maintenance checks.
- Assisted in training new operators on machine functions and safety procedures.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Monitored equipment settings and adjusted as needed to maintain production standards.
- Conducted lab tests to comply with FDA standards
- Monitored compliance with plant procedures, safety, and sanitation protocols as well as government regulation.
- recorded all lab results to comply with FDA
Cashier / Person in Charge (PIC) / Bookkeeper
Fred Meyer
10.2016 - 08.2020
- Serve as primary point of contact for customer inquiries, concerns, and escalations
- Open and close store, including cash drawer counts, safe audits, and bank deposits
- Perform daily financial reconciliation of store transactions
- Support cashiers and resolve system or register issues during shifts
- Provide peer coaching and guidance to associates
- Processed customer transactions efficiently using point-of-sale systems.
Customer Service Assistant Manager
Fred Meyer
03.2000 - 10.2016
- Supervised customer service operations, front-end staff, and daily workflows
- Trained, coached, and supported team members to meet performance standards
- Ensured compliance with corporate policies, labor agreements, and safety guidelines
- Managed cash handling, reconciliation, and shrink control processes
- Resolved customer complaints efficiently and professionally
Education
High School Diploma -
Portland Adventist Academy
Portland, OR05-1985
Skills
- Customer engagement
- Problem-solving expertise
- Effective team leadership
- Cash management
- Financial statement reconciliation
- Financial record management
- Daily cash deposits
- Compliance management
- Workplace safety
- Retail operations management
- Proficient in Microsoft Office
- Proficient in managing multiple tasks
- Prioritization and scheduling
- Effective conflict resolution
- Manufacturing processes
- Manufacturing settings
- Strong work ethic
- Good communication
- Attention to detail
- Machinery operation
Certification
- Six Sigma Certification
- Valid Driver's License, 2025-04-01, 2028-03-01
- CPR Certified
Personal Information
- Authorized To Work: U.S.
- Driving License: Valid Driver's License (April 2025 - March 2028)
- Work Permit: Authorized to work in the U.S.
- Visa Status: Authorized to work in the U.S.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Machine Operator/Baker
Mondelez International
08.2020 - 12.2025
Cashier / Person in Charge (PIC) / Bookkeeper
Fred Meyer
10.2016 - 08.2020
Customer Service Assistant Manager
Fred Meyer
03.2000 - 10.2016
High School Diploma -
Portland Adventist Academy