Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sarah De La Torre

Clovis,CA

Summary

Retail Sales Lead committed to providing high-quality service and superior guest experiences. Positive and infectious personality with excellent interpersonal and relationship-building skills. Reliable and upbeat [Job Title] successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Results-focused Supervisor offering successful background leading talented sales personnel. Successful at engaging with staff by discussing sales performance, maintaining accountability and acknowledging excellent performance. Driven to maintain service standards by supporting staff in handling service issues and customer communications. Highly motivated [Type] Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

4
4
years of professional experience

Work History

Caregiver

Aveanna Heathcare
01.2020 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Built strong relationships with clients to deliver emotional support and companionship.

Retail Sales Lead

Kohls Department Store
05.2022 - 10.2023
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Established objectives to offer team members clear roadmap to help company achieve overall goals.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Managed efficient cash register operations.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Sales Associate

Ulta Beauty Inc.
01.2022 - 05.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.

Education

High School Diploma -

Sierra Charter
Fresno, CA
05.2020

Skills

  • Sales Development
  • Upselling
  • Product Sales
  • Customer Needs Assessment
  • Inventory Control
  • Money Handling
  • Verbal and Written Communication
  • Stocking and Receiving
  • Relationship Selling
  • Sales Training
  • Problem-Solving Skills
  • Teamwork and Collaboration
  • Conflict Resolution
  • Customer Service
  • Time Management
  • Relationship Building
  • Client Service
  • Outgoing Personality
  • Friendly and Outgoing
  • Great at selling credits
  • Team player
  • Well organized
  • Train people well
  • Product knowledge

Timeline

Retail Sales Lead

Kohls Department Store
05.2022 - 10.2023

Sales Associate

Ulta Beauty Inc.
01.2022 - 05.2022

Caregiver

Aveanna Heathcare
01.2020 - Current

High School Diploma -

Sierra Charter
Sarah De La Torre