Highly-motivated employee with a strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Office Assistant
WILLIAM & COMPANY
Indianapolis, IN
02.2022 - Current
Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
Assisted with special projects as needed by researching information on the internet or through other sources.
Maintained an organized filing system of paper documents and electronic files.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Prioritized and organized tasks to efficiently accomplish service goals.
Identified needs of customers promptly and efficiently.
WAITRESS
Texas Roadhouse Restaurant
Avon, IN
06.2020 - Current
Maintained a clean work station by restocking supplies, wiping down counters.
Provided excellent customer service by addressing any complaints or concerns promptly.
Performed basic math calculations when computing bills for customers' meals.
Communicated daily specials to customers.
Bussed tables as needed during peak hours.
Prepared checks accurately and processed payments promptly.
Answered questions about menu items, ingredients, and pricing.
Checked back with customers throughout meal service to ensure satisfaction.
Took orders for food and drinks and delivered them to guests.
Assisted in seating guests at tables or booths.
Greeted customers and provided menus.
Served alcoholic beverages responsibly in accordance with state laws.
Participated in team meetings to discuss new menu items or changes in policy.
Provided accurate change for cash transactions using a cash register system.
Developed positive relationships with regular customers through friendly conversation.
Assisted other wait staff members in times of heavy customer traffic.
Greeted customers, answered questions and recommended specials to increase profits.
Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Bartender
Firehouse Restaurant
Plainfield, IN
01.2018 - 05.2020
Prepared alcoholic and non-alcoholic beverages according to recipe standards.
Greeted customers and provided excellent customer service.
Ensured proper sanitation of bar area, glassware, utensils, and equipment.
Maintained inventory of liquor, beer, wine, and other beverage items.
Assisted in setting up the bar for service shift.
Stocked ice bins and coolers as needed throughout shift.
Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
Resolved customer complaints in a professional manner.
Organized storeroom inventory of supplies such as cups, napkins, straws.
Adhered to state regulations regarding serving alcohol responsibly.
Attended regular training sessions to stay updated on new products or trends.