Sarah Dicken

Welcomed clients and their pets at veterinary clinic to foster a positive experience.

Administered pet care, ensuring cleanliness and comfort in all interactions.

Stocked shelves effectively to maintain inventory levels in clinic.

Handled phone inquiries, providing information and scheduling appointments appropriately.

Coordinated appointment scheduling for office visits, surgeries, and vaccinations.

Managed client checkouts, processing payments, and balancing cash drawer efficiently.

Imported medical records into database for accurate record-keeping.

Maintained cleanliness of kennels while walking pets regularly.

Greeted clients upon arrival and directed them through check-in processes. Balanced cash drawer and generated closing reports nightly. Answered phone inquiries and scheduled appointments, including surgeries and follow-ups. Managed testing appointments and imported records into client charts. Traveled between three locations: Cedar Rapids, Manchester, and Anamosa. Established clinic operations in Anamosa during four-day outreach initiative. Monitored client cases from inception until departure, ensuring continuity of care. Coordinated with St. Luke's for record transfers and client communications.

Executed diverse cosmetology tasks including hair cutting, coloring, styling updos, and performing perms while managing appointment schedules and inputting color data.