Summary
Overview
Work History
Education
Skills
Timeline
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Sarah Dickenson

Sarah Dickenson

West Des Moines

Summary

Versatile and results-driven professional with a proven track record at Iowa Ministry Network, adept in office administration and customer service. Excelled in streamlining operations, enhancing data management, and fostering client relationships. Demonstrates strong problem-solving abilities and professional communication, significantly improving document processing efficiency. Has a heart for people, the tenacity to get the job done, and bit of creative flair!

Overview

13
13
years of professional experience

Work History

Administrative Assistant to the Network Secretary

Iowa Ministry Network
07.2022 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Collaborated on special projects as assigned by leadership, coordinating event logistics as needed for success.
  • Maintained inventory of office supplies and placed orders.
  • Streamlined office operations, implementing digital file management systems to reduce paper use and increase efficiency.
  • Organized the credentialing processes, scheduling interviews and communicating with applicants to improve finalizing timelines.
  • Improved document processing speed by introducing templates for routine correspondence.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence
  • Assisted coworkers and staff members with special tasks when needed.

Iowa School of Ministry Registrar

Iowa School of Ministry
07.2022 - Current
  • Organized, reviewed, and filed paperwork for secure recordkeeping.
  • Greeted every guest with personable approach and provided knowledgeable service.
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Ensured accurate student records by diligently maintaining and updating information in the database.
  • Corresponding with students and instructors throughout the year in a timely and friendly manner
  • Organizing the academic year in terms of classes and instructors
  • Created a digitized system for student records
  • Handled organization of internships and enrollments

Event Coordinator & Graphics

Warren First Assembly
01.2019 - 07.2022
  • Coordinated schedules and timelines for events.
  • Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
  • Managed event logistics and operations.
  • Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
  • Brainstormed and implemented creative event concepts and themes.
  • Created content and graphics for upcoming events, aesthetics throughout the building, and promotions.
  • Enhanced attendee experience by meticulously planning and executing event logistics.

Middle School Language Arts Teacher

East Liverpool Christian School
08.2011 - 11.2017
  • Contributed to school-wide initiatives aimed at fostering a culture of inclusivity and respect among students and staff members.
  • Boosted students'' writing skills with targeted assignments, peer-review sessions, and individualized feedback.
  • Implemented innovative teaching strategies to engage all learners in active participation during lessons.
  • Enhanced students' reading comprehension by incorporating diverse texts and literature from various cultures and time periods.
  • Supported struggling learners through differentiated instruction and one-on-one tutoring, fostering academic improvement.
  • Collaborated with colleagues to develop interdisciplinary units that connected Language Arts with other subject areas.
  • Promoted a positive classroom environment by establishing clear expectations and fostering open communication between students, parents, and school staff.
  • Led parent-teacher conferences effectively, discussing student achievements while addressing any concerns regarding learning goals or behavioral issues in the classroom setting.
  • Prepared and implemented lesson plans covering required course topics.
  • Kept classroom organized, clean and safe for students and visitors.
  • Completed in-service and additional training to maintain professional growth.
  • Taught age-appropriate spelling techniques, grammar rules, and language skills.
  • Encouraged independent thought, good judgment, and expression of original ideas.

Education

Bachelor of Arts - Christian School Teaching

Central Bible College
Springfield, MO
05-2010

Skills

  • Customer service
  • Data entry
  • Basic Computer skills
  • Graphics/Creative
  • Administrative support
  • Customer and client relations
  • Time management
  • Strong problem solver
  • Documentation and recordkeeping
  • Professional communication
  • Scheduling and calendar management
  • Dedicated team player
  • Records management

Timeline

Administrative Assistant to the Network Secretary

Iowa Ministry Network
07.2022 - Current

Iowa School of Ministry Registrar

Iowa School of Ministry
07.2022 - Current

Event Coordinator & Graphics

Warren First Assembly
01.2019 - 07.2022

Middle School Language Arts Teacher

East Liverpool Christian School
08.2011 - 11.2017

Bachelor of Arts - Christian School Teaching

Central Bible College

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Sarah Dickenson