Summary
Overview
Work History
Education
Skills
Timeline
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Sarah Di Fiore

Portland,OR

Summary

Experienced medical professional with a strong background in customer service. Thrives in fast-paced environments and excels at managing high patient volumes. Highly organized and motivated, with a focus on time management and adaptability to changing situations. Committed to contributing to company growth through reliable and efficient work practices.

Overview

18
18
years of professional experience

Work History

Merchandise Associate

Home Goods
07.2023 - 01.2025
  • Restocked shelves with current merchandise in attractive displays to promote sales.
  • Communicated and coordinated planogram execution with store management.
  • Utilized strong communication skills to work effectively with team members and resolve customer concerns promptly.
  • Assisted in training and development of new associates, fostering a positive team environment.

Certified Veterinary Technician

Linwood Animal Clinic
08.2022 - 09.2023
  • Streamlined workflow, ensuring accurate record-keeping and timely communication with clients regarding treatment plans.
  • Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures..
  • Assisted veterinarians with surgical procedures, ensuring proper anesthesia administration and monitoring vital signs.
  • Provided compassionate nursing care for hospitalized animals, closely monitoring their condition and administering medication as prescribed.

Cake Decorator

Safeway
02.2019 - 12.2022
  • Enhanced customer satisfaction by designing and executing visually appealing customized cake orders.
  • Achieved consistent results in producing intricate designs under tight deadlines, showcasing strong time management skills.
  • Prepared special creams and frostings for cakes and other dessert specialties.
  • Decorated cakes, cupcakes and other pastries according to customer requests.

Spa Receptionist

Elements Massage
03.2015 - 01.2019
  • Answered phones professionally and converted phone calls into appointments.
  • Learned details of types of treatments and procedures in order to answer questions from spa guests.
  • Handled sensitive client information discreetly while adhering to privacy regulations and company policies.
  • Handled payments and processed credit card transactions.

CVT/Client Care Coordinator

Animal Medical Clinic
06.2007 - 12.2014
  • Assisting veterinarians in all aspects of patient care: Developed and provided client education in a clear and accurate manner at a level the client understands
  • Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.
  • Triaged incoming patients to determine treatment needs and urgency of care.
  • Maintained current and accurate medical records for patients.

Education

A.A.S - Veterinary Technology

Portland Community College
Portland, OR
06.2007

B.A. - Psychology

George Mason University
Fairfax, VA
01.2000

Skills

  • Medical Terminology
  • Typing 70 wpm/Data Entry
  • Time Management/ Prioritization
  • Attention to Detail
  • Supervisory Skills
  • Organizational Skills
  • Self-Starter/ Takes Initiative
  • Visual merchandising
  • Patient scheduling
  • Front desk operations
  • Electronic medical records
  • Critical thinking

Timeline

Merchandise Associate

Home Goods
07.2023 - 01.2025

Certified Veterinary Technician

Linwood Animal Clinic
08.2022 - 09.2023

Cake Decorator

Safeway
02.2019 - 12.2022

Spa Receptionist

Elements Massage
03.2015 - 01.2019

CVT/Client Care Coordinator

Animal Medical Clinic
06.2007 - 12.2014

B.A. - Psychology

George Mason University

A.A.S - Veterinary Technology

Portland Community College

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Sarah Di Fiore