Sarah Dillabough
Kailua-Kona,HI
Summary
Caring and compassionate professional experienced in implementing specialized programs for individuals with developmental, emotional, or intellectual disabilities. Comfortable in handling stressful situations and performing under pressure. Passionate about providing high-quality service to clients with special needs.
Overview
5
5
years of professional experience
Work History
Concierge Agent
Four Seasons Hualalai
01.2022 - Current
- Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Worked closely with guests, some VIP, or celebrity, with high degree of respect for privacy.
In-Home Childcare Provider
Community Family
06.2019 - 06.2021
- Created safe, inviting in-home environment conducive to structured activity and unstructured play.
- Supported young children through development of life skills such as free play, resolving conflict and expressing emotions appropriately.
- Maintained safe environment by keeping watchful eye on children.
- Worked with parents one-on-one to address individual needs of children in care.
- Planned fun, educational activities for children aged two years to six years.
Program Coordinator/Life Skills Teacher
Kona Kids Outreach
06.2019 - 04.2021
- Provided ongoing direction and leadership for program operations.
- Scheduled and implemented mentor relationships with teenagers to set goals and practice basic life skill knowledge.
- Developed and maintained relationships with families in the local community.
- Collaborated with other program coordinators to achieve consistency in program objectives and services.
Foster Care Support
Keiki Closet
01.2019 - 06.2019
- Reduced problem behaviors with positive reinforcement and supportive techniques.
- Supported education of children under care through consistent attendance to school and attentiveness to homework assignments.
- Conducted outreach to families and other community partners to identify ways to address social, emotional and behavioral needs.
- Improved children's health by preparing healthy meals and snacks.
Education
Bachelor of Arts - Psychology
University of Hawaii At Hilo
Hilo, HI12.2025
Associate of Arts - Liberal Arts And General Studies
Palamanui Community College
Kailua-Kona, HI12.2023
High School Diploma -
Dayspring Highschool
Springfield, MO05.2017
Certificate in Early Childhood Education
Ozarks Technical Community College
Springfield, MO05.2017
Skills
- Adaptable in stressful situations
- Time management proficiency
- Strong intrapersonal and interpersonal skills
- Value on empathy and listening
- Productive and efficient planning strategies
Timeline
Concierge Agent
Four Seasons Hualalai
01.2022 - Current
In-Home Childcare Provider
Community Family
06.2019 - 06.2021
Program Coordinator/Life Skills Teacher
Kona Kids Outreach
06.2019 - 04.2021
Foster Care Support
Keiki Closet
01.2019 - 06.2019
Bachelor of Arts - Psychology
University of Hawaii At Hilo
Associate of Arts - Liberal Arts And General Studies
Palamanui Community College
High School Diploma -
Dayspring Highschool
Certificate in Early Childhood Education
Ozarks Technical Community College
Similar Profiles
Bianca MichettiBianca Michetti
Kumu Ulu / Server at Four Seasons HualalaiKumu Ulu / Server at Four Seasons Hualalai
Veronica BergVeronica Berg
Server Assistant at Four Seasons HualalaiServer Assistant at Four Seasons Hualalai
HANNAH NEWLANDHANNAH NEWLAND
Manager in Training at Four Seasons HualalaiManager in Training at Four Seasons Hualalai