Sarah Dingley
Harrison,ME
Summary
Professional with robust background in scheduling and coordination, skilled in optimizing workflows and ensuring efficient resource allocation. Strong focus on team collaboration and achieving results, adaptable to changing needs. Expertise in time management, communication, and conflict resolution, making reliable asset in fast-paced environments. Known for maintaining high standards and delivering consistent, impactful outcomes.
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
14
14
years of professional experience
Work History
Endoscopy Scheduler
CMMC
09.2024 - Current
- Coordinated scheduling for multiple projects, optimizing resource allocation and minimizing delays.
- Developed and maintained project timelines, ensuring adherence to deadlines and stakeholder expectations.
- Implemented process improvements to enhance scheduling efficiency and accuracy across departments.
- Collaborated with cross-functional teams to align schedules with operational requirements and priorities.
- Monitored scheduling conflicts, proactively resolving issues to maintain workflow continuity.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Answered and managed incoming and outgoing calls while recording accurate messages for patient and provider requests and medical needs.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Increased customer service success rates by quickly resolving issues.
- Volunteered to help with special projects of varying degrees of complexity. During June 2025 CMMC had system wide shut down. I remained solutions-oriented in face of this complex problem and assisted with management and overall business direction.
Front Desk Receptionist/ Customer Service
Sturtevant Plumbing
06.2023 - Current
- My daily responsibilities in the office are to keep ongoing communication between myself, our technicians, owner, office manager, distributors, and customers.
- Gathering and documenting service call details, making follow-up appointments, invoicing for completed jobs, and sending estimates for future jobs.
- Filing and keeping all incoming communication documented in customer files is important for future referencing.
- Taking care of my customers’ needs and helping within the spectrum of company’s capabilities with licensing.
- Supporting our customers and finding alternatives with other companies regarding no available license or time on schedule with referrals.
- Office duties as cleaning and organizing workstations.
Patient Services Representative
Western Maine Pediatrics
05.2023 - 06.2023
- I was responsible for scheduling patient appointments, in-person communication for appointments, and paperwork requests.
- Ensuring open communication between team members; doctors, nurses, triage nurses, other patient representatives, and my supervisor.
- Keeping paperwork organized, ensuring mandatory paperwork was faxed and scanned daily.
- Facilitated communication between patients and healthcare providers to ensure seamless care delivery.
- Addressed patient inquiries and concerns, delivering exceptional customer service in high-volume environment.
Administrative Assistant/ On-Site Nurse
MSAD72
08.2022 - 04.2023
- As an elementary secretary and nurse maintaining time and routine task had to be done according to priority.
- Transportation changes and student program participation organized correctly.
- Daily responsibilities are preparing documents, managing office supplies, and ordering any direct requests.
- I organized scheduled requests for substitutes and make immediate adjustments for emergencies.
- Dedication to keeping students, teachers, and administration safe and organized changed daily.
- Implementing any ethical and confidential decisions in emergencies while maintaining a safe and respected school environment.
Special Education Technician at OHCHS & Summer School Program
MSAD17
09.2021 - 08.2022
- Daily responsibilities are following through with teachers’ directions on tasks and responsibilities concerning students and fellow coworkers.
- Personalized organization with each student and open communication with other peers, special education teachers, and mainstream teacher as well.
- Answering phone calls, relaying detailed messages, and following through on daily classwork completion.
Apparel Department Manager
Walmart
01.2019 - 01.2020
- As an apparel department manager, I assisted in processing freight as needed and ensured my area was clean and ready for business daily. I worked on modular changes as needed and processed price changes daily. Part of my area was the fitting room, where I assisted customers and answered all incoming calls throughout the day.
Support Manager
Walmart
01.2014 - 01.2017
- As a support manager, I was assigned side of the store to assist my management team in running. I worked on grocery side of the store and my tasks included but were not limited to; in stock items, employee coverage in all departments, food safety guidelines were met daily in bakery, deli, produce, meats, dairy, and dry grocery. I also assisted in management and associate accountability discussions when needed.
Sales Floor Associate
Walmart
01.2012 - 01.2014
- My duties included assisting customer with locating products answering questions as needed, and ensuring my assigned areas maintained the company standards by stocking fright, returns, and general merchandising. Upon supervisor request I would also assist with price changes and any seasonal modular changes that needed to be done.
Education
BA - Human Services
Southern New Hampshire University
Manchester, NH10-2026
Diploma -
Oxford Hills Comprehensive High School
Oxford Hills01.2007
Skills
- Customer service proficiency
- Attention to detail
- Data entry
- Strong work ethic
- Teamwork and collaboration
- Effective multitasking
- Telephone etiquette
- Documentation proficiency
- Excellent communication
- Multi-line phone proficiency
Timeline
Endoscopy Scheduler
CMMC
09.2024 - Current
Front Desk Receptionist/ Customer Service
Sturtevant Plumbing
06.2023 - Current
Patient Services Representative
Western Maine Pediatrics
05.2023 - 06.2023
Administrative Assistant/ On-Site Nurse
MSAD72
08.2022 - 04.2023
Special Education Technician at OHCHS & Summer School Program
MSAD17
09.2021 - 08.2022
Apparel Department Manager
Walmart
01.2019 - 01.2020
Support Manager
Walmart
01.2014 - 01.2017
Sales Floor Associate
Walmart
01.2012 - 01.2014
BA - Human Services
Southern New Hampshire University
Diploma -
Oxford Hills Comprehensive High School
HOBBIES
Photography, Hiking, Ocean Exploration