A business professional with over five years of experience, top-notch leadership, program management and planning abilities. Excellent verbal and written communication skills paired with organized nature and advanced problem-solving strengths. Improves policies, reduces waste and supports business needs with efficient, high-quality materials.
Overview
27
27
years of professional experience
2
2
years of post-secondary education
Work History
Office Manager
Dynamic Plumbing, Heating & Air Conditioning
Rock Tavern, NY
06.2021 - Current
Kept inventory of all the office needs and restocked supplies as necessary
Assisted the warehouse with purchasing materials and tools for the construction sites
Answered service calls from customers and assign/monitor the work
Constructed the entire company policy handbook & additional policies
Revamped intake process and created process for exiting employees
Reviewed employee time cards and logged hours in payroll; created
Excel sheets to make process more efficient
Approved PTO and monitored employee’s attendance
Researched HR law updates (i.e
COVID-19 regulations) and kept the company in compliance
Submitted workforce utilization reports to be awarded grants
Kept personnel folders up to date and arranged interviews
Office Management tasks such as ordering supplies, ensuring safety training is up to date, sending out insurance certificates, paying bills/filing receipts, etc.
Adjusted procedures to maximize department effectiveness.
Established clear lines of communication between business and clients.
Organized receipts, purchases and documentation of finished goods, packaging, materials and ingredients.
Volunteer
Harmony Baptist Church
Middletown, NY
09.2019 - Current
I watch the kids up to age three in the nursery during church on a rotating schedule, as well as teach kindergarten to second graders
I also help sanitize the church between service and keep record of the churches offering.
Volunteer
Valley Central Middle School
Montgomery, NY
09.2011 - Current
I help sell the food at the dances, and help set up for the 8th grade dance
I also film the kids at the 8th grade dance for their slideshow, or DJ the dance
Pitched ideas to the board, made the skeleton for their website, and moved all contacts’ information into a database
Once The Accelerator was up and running, I was then promoted to,
I logged calls and assisted clients on site with their manufacturing
I helped organize a conference and open house
Kept track of promises the directors made to clients and executed myself or delegated work; researched ideas to pitch; helped clients find new employees and get grants
Managed compliance markers, social media, and meetings; used programs like Constant Contact and Wordpress; made presentations for monthly meetings and typed minutes
Created a tracking system to monitor 30 start-up manufacturing clients’ compliance markers as well as track needs; met with clients regularly to gather this information, and was the contact person when they had requests or issues
In 2020, I assisted businesses in COVID-19 relief by telephone and email; I updated the company website with relief resources as well as advertised/organized webinars with updates
Transportation Manager II
J.B. Hunt
Newburgh, NY
12.2020 - 06.2021
Manage and monitor a fleet of truck drivers
Assign loads in a way to maximize efficiency and utilization of account’s resources
Maintain the company’s safety culture by assigning training and monitor driving habits
Basic administrative responsibilities such as payroll, answering phones, customer service, accident reviews, and operational/financial reporting
Solved diverse supply chain problems involving numerous sources, logistics and scheduling factors.
Associate Project Manager
Orange County IDA/Business Accelerator
New Windsor, NY
06.2015 - 09.2020
As an intern at the IDA (Industrial Development Agency) where
I helped start their Accelerator program by coming up with the
Volunteer
Zylofone
Campbell Hall, NY
05.2015 - 12.2019
I took part in two programs through this organization
One was helping children with special needs learn music, and the other was to help them put on a play
I was also an Office Manager on the studios off hours
I would update computer databases, keep up inventory of office supplies and bring donations to the bank.
Co-founder/Business Partner
Vikings Hatchet Hurling
Port Jervis, NY
10.2018 - 07.2019
Helped start up and manage a recreational business where customers
throw hatchets at targets
Worked at the shop - Trained, supervised, managed register, locked up
Managed social media
Made executive decisions with my business partners
Paid Intern
PDA International Logistics Inc
Glen Spey, NY
10.2016 - 08.2017
Updated clients and the government on where shipments are located
Tracked shipments and entered data into NetCHB for US customs
Created spreadsheets to update clients on shipments
Looked up tariff and port numbers
Handled both paper and digital filing
Consultant
Orange County Department of Health
Goshen, NY
12.2015 - 02.2017
Prevented the sale of tobacco to minors by trying to buy them uncover
and kept record of who checked for IDs
Handed out surveys and plugged the results into the computer
Performed miscellaneous office administrative tasks
Education
Bachelor of Science - Business, Management And Economic
SUNY Empire State College & SUNY New Paltz
08.2017 - 01.2020
Study Abroad - Strategic Leadership
Study Abroad in Scandinavia
DIS — Copenhagen, Denmark
07.2019 - 08.2019
Skills
Business administration
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Additional Information
I took part in a personal finance course for ten months that focused on spending wisely and gain confidence through successful budgeting.
Timeline
Office Manager
Dynamic Plumbing, Heating & Air Conditioning
06.2021 - Current
Transportation Manager II
J.B. Hunt
12.2020 - 06.2021
Volunteer
Harmony Baptist Church
09.2019 - Current
Study Abroad - Strategic Leadership
Study Abroad in Scandinavia
07.2019 - 08.2019
Co-founder/Business Partner
Vikings Hatchet Hurling
10.2018 - 07.2019
Bachelor of Science - Business, Management And Economic
SUNY Empire State College & SUNY New Paltz
08.2017 - 01.2020
Paid Intern
PDA International Logistics Inc
10.2016 - 08.2017
Consultant
Orange County Department of Health
12.2015 - 02.2017
Associate Project Manager
Orange County IDA/Business Accelerator
06.2015 - 09.2020
Volunteer
Zylofone
05.2015 - 12.2019
Volunteer
Valley Central Middle School
09.2011 - Current
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