Sarah Dix
Fort Collins,CO
Summary
Proactive Server and Sales Associate with extensive experience in hospitality and retail, known for strong multitasking skills and exceptional customer service. Expert in cash handling, POS system management, and maintaining cleanliness standards. Brings reliability, adaptability, and a warm, friendly demeanor to enhance guest and customer experiences.
Overview
1
1
year of professional experience
Work History
Server
Black Bear Diner
03.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials, and took drink orders.
- Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Promoted a safe working environment by adhering to food safety standards and best practices.
- Stayed up-to-date on menu changes to help customers make food choices.
- Increased table turnover rate by efficiently managing orders and ensuring timely delivery of meals.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Sales Associate
Office Depot Inc
03.2023 - 09.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Answered customer questions about accessories, and merchandise care.
Education
High School Diploma -
Waco High
Waco, TXBachelor of Science - Zoology
Colorado State University
Fort Collins, CO05.2028
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Hospitality service expertise
- Memory retention
- Cleanliness standards
- Safe Food Handling
- Food Running
- Sales expertise
- Supply Restocking
- Quality Control
- Table Bussing
- Suggestive Selling
- Guest Seating
- Table Setting
- Food Delivery
- Multitasking
- Reliability
- Warm and Friendly
- Adaptable and Flexible
- Cool Under Pressure
Timeline
Server
Black Bear Diner
03.2024 - Current
Sales Associate
Office Depot Inc
03.2023 - 09.2023
High School Diploma -
Waco High
Bachelor of Science - Zoology
Colorado State University