Sarah Dlugokinski
Edmond,OK
Summary
Professional, accomplished, and result-driven RN with fourteen years of experience. The most recent two years spent in the specialty infusion space and eight of those years with supervisory experience in a busy hospital system. Seeking a new position that allows further growth and development in my career. Experienced in specialty infusion, trade programs, patient advocacy, relationship building, conflict resolution, promoting organizational growth, and efforts to improve the profession and patient support.
Overview
13
13
years of professional experience
Work History
Program trade manager
Amerita Specialty Pharmacy
04.2023 - Current
- Work directly with pharma partners engaged in data service agreements
- Oversee patient journeys impacted by enhanced service agreements
- Explain complex insurance scenarios to chronically ill patients
- Manage prescriptions when orders need to be triaged – informing patients on new pharmacy providers
- Oversight of patient advocate team
- Onboarding patients and obtaining HIPAA consents
- Patient & caregiver education for process and updates
- Assist patients with copay assistance programs and medication related resources.
- Managed key accounts for increased customer satisfaction and loyalty.
- Streamlined communication between sales, marketing, and operations departments for seamless execution of trade plans.
- Developed strong relationships with clients, leading to long-term partnerships and increased business opportunities.
Specialty Infusion RN
Flexcare Infusion Center
02.2022 - 04.2023
- Excellent iv skills
- Served as a liaison between physicians and patients'' families to facilitate clear communication regarding treatment options and progress updates.
- Patient order entry
- Patient & caregiver education.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
- Managed complex cases of critically ill patients, ensuring optimal treatment plans were executed effectively.
Charge RN
Oklahoma Spine Hospital
08.2014 - 04.2023
- Surgery perioperative, postoperative, & pain management departments
- IV & Phlebotomy
- Assessments, admissions, & discharges
- Implementation and training of new electronic medical record system
- Led successful unit initiatives aimed at improving patient care delivery, such as the implementation of new nursing protocols or equipment.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Monthly & daily scheduling for department staff.
- Mentored and supervised junior nurses, fostering a supportive and collaborative work environment.
- Managed crisis situations effectively, ensuring the safety of patients and staff members at all times.
- Educated patients and families on disease management strategies, promoting adherence to treatment plans and self-care routines.
RN Staff Nurse
McBride Orthopedic Hospital
09.2017 - 02.2022
- Surgery preop, postop, & PACU departments
- Enhanced patient care by implementing evidence-based nursing practices and protocols.
- Reduced medication errors through meticulous administration and documentation of medications.
- Chart preparation & screening for future patients
- Covid testing for patients.
- Streamlined nursing procedures for increased efficiency within the nursing unit.
- Implemented effective time-management strategies to optimize productivity while maintaining high-quality patient care standards.
RN Staff Nurse
Orthopedic Associates
01.2011 - 07.2014
- Performed various nursing interventions such as wound dressing, vital sign monitoring, medication refills, phlebotomy, postoperative calls, discharge teaching, and specimen collection.
- Managed patients recovering from medical or surgical procedures.
- Assisted physicians during medical procedures, ensuring accurate delivery of care as prescribed by the healthcare provider.
- Served as a liaison between patients, families, and healthcare providers to facilitate clear communication and coordination of care plans.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
Education
BSN - Nursing
Oklahoma Panhandle State University
01.2019
RN - Nursing
Oklahoma State University in OKC
05.2010
Skills
- Leadership
- Detail Oriented
- Multitasker
- Microsoft Office
- Dependable & Prompt
- Time Efficient
- Creative Problem Solving
- Clear Patient Communication
- Delegation and Motivation
- Critical thinking skills
- Staff Scheduling
- Policy and Procedure Updates
References
- Carly Casler, (405) 326-8504
- Jennifer Riley, (405) 314-2794
- Shayna Stull, (405) 245-8490
Timeline
Program trade manager
Amerita Specialty Pharmacy
04.2023 - Current
Specialty Infusion RN
Flexcare Infusion Center
02.2022 - 04.2023
RN Staff Nurse
McBride Orthopedic Hospital
09.2017 - 02.2022
Charge RN
Oklahoma Spine Hospital
08.2014 - 04.2023
RN Staff Nurse
Orthopedic Associates
01.2011 - 07.2014
BSN - Nursing
Oklahoma Panhandle State University
RN - Nursing
Oklahoma State University in OKC
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