Summary
Overview
Work History
Education
Skills
Timeline
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Sarah Doggett

Eastlake,CA

Summary

I am a diligent employee with a strong background in guest advocacy. I have much success in addressing customer inquiries and resolving issues to enhance guest experience. I will demonstrate strong problem-solving skills and effective communication in any fast-paced environment.

Overview

3
3
years of professional experience

Work History

Guest Advocate

Target
02.2022 - 01.2023

Beginning my career at Target as a cashier, I quickly advanced to oversee multiple departments, including Beauty, Fulfillment, Pharmacy, Clothing, Toys, Home Decor, Grocery, and the in-store Starbucks.

  • Department Oversight: Managed daily operations across various departments, ensuring high standards of product presentation and customer service.
  • Team Leadership: Provided guidance and support to team members, fostering a collaborative work environment and driving performance.
  • Operational Efficiency: Streamlined processes to enhance efficiency in inventory management and customer fulfillment across all assigned areas.

This progression reflects my commitment to professional growth and my ability to adapt to diverse roles within a dynamic retail environment.

Barista

Milk and Honey Coffee Shop
05.2021 - 12.2021

As a Key Holder at Milk & Honey, I was responsible for the opening and closing of the store, ensuring operational productivity and readiness. In this role, I enhanced my customer service skills while effectively serving a diverse range of food and beverages.

Key accomplishments included:

  • Store Operations: Managed opening and closing procedures, ensuring compliance with safety and maintaining a clean and organized workspace for optimal productivity.
  • Customer Service Excellence: Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Independent Leadership: Developed leadership capabilities by working independently in a fast-paced environment, demonstrating initiative and decision-making skills.
  • Teamwork: Contributed to a positive team environment through effective communication and collaboration with colleagues.

This position allowed me to thrive in a demanding setting, reinforcing my ability to manage responsibilities effectively while maintaining a focus on customer satisfaction.

Cashier and Floral Department Lead

Ralphs Grocery Store
09.2019 - 08.2021

During my tenure at Ralph's, I held multiple roles across high-volume locations, demonstrating versatility and adaptability. My key responsibilities included:

  • Cash Handling: Accurately processed transactions while maintaining compliance with financial protocols.
  • Opening and Closing Procedures: Ensured store readiness and security through effective management of opening and closing tasks.
  • Inventory Management: Executed restocking initiatives to maintain product availability and visual merchandising standards.
  • Customer Service: Delivered exceptional support to customers, addressing inquiries and enhancing their shopping experience.
  • Online Order Management: Facilitated the processing and fulfillment of online orders, ensuring timely and accurate delivery.
  • Floral Arrangements: Designed and created floral arrangements, showcasing creativity and attention to detail.

I excelled in a collaborative team environment and demonstrated the ability to seamlessly transition between departments as needed, reflecting my commitment to operational efficiency and customer satisfaction.

Education

High School Diploma -

Eleanor Roosevelt High School
Eastvale
01-2019

Skills

  • Excellent communication skills
  • Active listening
  • Problem-solving abilities
  • Empathy and patience
  • Conflict resolution
  • Time management
  • Multitasking in a fast-paced environment
  • Attention to detail
  • Knowledge of health and safety regulations
  • Cultural sensitivity and awareness

Timeline

Guest Advocate

Target
02.2022 - 01.2023

Barista

Milk and Honey Coffee Shop
05.2021 - 12.2021

Cashier and Floral Department Lead

Ralphs Grocery Store
09.2019 - 08.2021

High School Diploma -

Eleanor Roosevelt High School
Sarah Doggett