Friendly Residence Manager committed to creating a safe and inclusive environment for residents. Skilled in developing and implementing programs and activities to promote diversity and inclusion in group homes. Resolves conflicts and promotes staff development through effective communication and collaboration.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Residence Manager
OLV Human Services
04.2022 - Current
Facilitated floor meetings to discuss concerns, review complaints, and convey information about policy changes.
Provided crisis management and intervention during emergency situations.
Conducted daily welfare checks and coordinated with staff to meet resident needs.
Enforced policies and safety standards.
Promoted positive relations between residents and staff.
Schedule for each 4 sites to ensure staffing ratios are met.
Review daily documentation to make sure it has been completed.
Developed and implemented individualized care plans to meet individual needs of each client.
Transported clients to and from medical appointments with safety and efficiency.
Assisted disabled clients to support their independence and well-being.
Firefighter/AEMT
Big Tree VFC
01.2013 - Current
Initiated first aid measures to alleviate further injury and prepared victims for transport to medical facilities.
Oversaw equipment and vehicle upkeep to maintain emergency readiness.
Evaluated situation at emergency sites to determine and execute most effective methods for saving life and property.
Educated public and community members on fire safety and prevention methods to provide life-saving techniques.
Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
Documented emergency calls and equipment maintenance to enable tracking history and maintain accurate records.
Trained EMTs in basic life support skills, oxygen therapy, and wound care.
Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
Direct Support Professional
OLV Human Services
10.2018 - 04.2022
Monitored progress and documented patient health status changes to keep care team updated.
Maintained clean, safe, and well-organized patient environment.
Assisted disabled clients to support independence and well-being.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Developed and implemented individualized care plans to meet individual needs of each client.
Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Monitored clients to assess and report physical and behavioral changes to supervisors.
Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Ophthalmic Technician
Lakeshore Eyecare
10.2021 - 03.2022
Measured intraocular pressure using Goldman and Tonopen tonometry process.
Measured and recorded visual acuity and color vision testing.
Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
Applied eye medications and drops to dilate pupils in preparation for examinations.
Administered visual acuity tests to measure patient ability to see clearly at different distances and identify visual impairments.
Conducted tonometry testing to measure pressure inside patient's eye to determine presence of glaucoma
Recorded patient history to help ophthalmologists determine diagnoses and treatment plans.
Gathered patient histories, took measurements and completed diagnostic tests as part of detailed ophthalmic evaluations.
Direct Support Professional
SASI
07.2021 - 09.2021
Maintained clean, safe, and well-organized patient environment.
Monitored progress and documented patient health status changes to keep care team updated.
Assisted disabled clients to support independence and well-being.
Monitored clients to assess and report physical and behavioral changes to supervisors.
Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
Laundered items, changed sheets and made bed to keep patients' bedroom clean.
EMT-Basic
American Medical Response, AMR
06.2017 - 02.2018
Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
Conducted equipment and vehicle checks to maintain continuous and safe operation.
Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
Responded to calls swiftly, providing life-saving interventions.
Dressed and cleaned wounds, administered medications and performed other duties as needed.
Used medical equipment and supplies, such as oxygen tanks.
Performed medical assessments, including airway management and splinting of fractures.
Maintained up-to-date knowledge of protocols, procedures and medical advances.
Utilized ambulances and other vehicles to transport patients to medical facilities.
Direct Support Professional
People Incorporated
01.2017 - 06.2017
Maintained clean, safe, and well-organized patient environment.
Monitored progress and documented patient health status changes to keep care team updated.
Assisted disabled clients to support independence and well-being.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Monitored clients to assess and report physical and behavioral changes to supervisors.
Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Developed and implemented individualized care plans to meet individual needs of each client.
Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
Education
High School Diploma -
Frontier Senior High School
Hamburg, NY
06.2014
Skills
Budgeting and financial management
Daily living assistance
Client Relationship Management
Safety practices
Behavior monitoring
Role Modeling
Policy Enforcement
Certification
Advanced EMT License
AHA BLS Provider CPR card
Timeline
Residence Manager
OLV Human Services
04.2022 - Current
Ophthalmic Technician
Lakeshore Eyecare
10.2021 - 03.2022
Direct Support Professional
SASI
07.2021 - 09.2021
Direct Support Professional
OLV Human Services
10.2018 - 04.2022
EMT-Basic
American Medical Response, AMR
06.2017 - 02.2018
Direct Support Professional
People Incorporated
01.2017 - 06.2017
Firefighter/AEMT
Big Tree VFC
01.2013 - Current
High School Diploma -
Frontier Senior High School
Advanced EMT License
AHA BLS Provider CPR card
Similar Profiles
Rebecca RodriguezRebecca Rodriguez
Special Education Teacher Long Term Substitute at OLV Human ServicesSpecial Education Teacher Long Term Substitute at OLV Human Services