Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Sarah Dupree

Winder,GA

Summary

Current invoice analyst seeking an opportunity to leverage my skills and experience with a reputable organization to build a career and grow as a person as well as an employee. Relentlessly focused and driven, I am eager to learn and move into a role where I can showcase my abilities and bring a hardworking presence to my position and company.

Overview

10
10
years of professional experience

Work History

Pre-invoice Specialist : Hybrid

Mansfield Energy
Gainesville, GA
02.2021 - Current
  • Resolved invoice discrepancies through collaboration with accounting team.
  • Maintained organized records for all invoices and associated documents.
  • Addressed invoice inquiries and disputes, ensuring effective communication with suppliers.
  • Conducted training sessions for new staff on invoicing procedures and software usage.
  • Participated in special projects assigned by management to enhance operational processes.
  • Executed accurate data entry into various systems for efficient transaction processing.
  • Quickly resolved customer disputes by researching accounts and coordinating with accounts receivable collectors.

Customer Service Specialist

Chateau Animal Hospital
Braselton, GA
01.2020 - 01.2021
  • Delivered exceptional customer service to pet owners during appointments.
  • Managed appointment scheduling and confirmed client visits efficiently.
  • Prepared examination rooms and organized supplies for veterinarians.
  • Maintained accurate patient records and documentation in systems.
  • Educated clients on pet care practices and available hospital services.
  • Addressed and resolved customer inquiries and concerns to ensure satisfaction.

Customer Service Specialist - Remote

Larson Juhl
Norcross, GA
11.2015 - 09.2019
  • Resolved customer complaints through effective communication and problem-solving strategies.
  • Assisted customers with product inquiries and order processing to ensure satisfaction.
  • Managed returns and exchanges, ensuring compliance with company policies.
  • Educated customers about product features to facilitate informed purchasing decisions.
  • Collaborated with team members to enhance service quality and operational efficiency.
  • Monitored call center queues daily to respond promptly to customer inquiries.

Education

Diploma -

James Madison High School
Norcross, GA
01.2013

Ashworth College
Norcross, GA

Skills

  • Invoice processing and verification
  • Data entry and organization
  • Discrepancy resolution
  • Customer communication and service
  • Team collaboration
  • Training and development
  • Time management
  • Attention to detail
  • Problem solving
  • Quality assurance
  • Month-end closing procedures

References

References available upon request.

Timeline

Pre-invoice Specialist : Hybrid

Mansfield Energy
02.2021 - Current

Customer Service Specialist

Chateau Animal Hospital
01.2020 - 01.2021

Customer Service Specialist - Remote

Larson Juhl
11.2015 - 09.2019

Diploma -

James Madison High School

Ashworth College

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Sarah Dupree