Summary
Overview
Work History
Education
Skills
Timeline
92
Sarah Durler

Sarah Durler

Redmond,United States

Summary

Results-oriented professional with experience in retail management, customer service and inventory control. Demonstrated ability to lead teams, maximize customer satisfaction and increase store profits. Adept at problem-solving and developing successful strategies to exceed goals.

Overview

14
14
years of professional experience

Work History

Store Lead

Walmart
08.2022 - Current
  • Implemented visual merchandising standards to create an appealing store environment, driving customer engagement and sales growth.
  • Streamlined store operations for increased efficiency and productivity through effective delegation of tasks.
  • Reduced inventory discrepancies by conducting regular audits and implementing improved tracking procedures.
  • Collaborated with management on strategic planning initiatives, contributing to overall store success.
  • Optimized inventory management processes, reducing stock discrepancies and improving product availability for customers.
  • Organized shift meetings to communicate and resolve issues for night operations.

Coach

Walmart
10.2020 - 08.2022
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.

Academy Facilitator

Walmart
05.2019 - 10.2020
  • Demonstrated strong interpersonal and communication skills, resulting in clear subject matter discussion with students.
  • Created dynamic learning environment that valued instructor and student interaction.
  • Encouraged class discussions by building discussions into lessons, actively soliciting input, asking open-ended questions and using techniques to track student participation.
  • Increased course relevance by incorporating real-world examples into lessons.

Associate

Walmart
11.2010 - 05.2019
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.

Education

Shasta College
Redding, CA

Skills

  • Store operations
  • Data-Driven Decision Making
  • Empowerment and Delegation
  • Cultural Competence
  • Conflict Resolution

Timeline

Store Lead

Walmart
08.2022 - Current

Coach

Walmart
10.2020 - 08.2022

Academy Facilitator

Walmart
05.2019 - 10.2020

Associate

Walmart
11.2010 - 05.2019

Shasta College
Sarah Durler