Sarah Dutra
Tiverton,RI
Summary
Hardworking and passionate job seeker seeking part time to full time work in the real estate field, assisting a top agent/team helping the growth and prosperity of the organization. I'm looking to grow individually as well.
Dynamic and organized Real Estate Assistant with experience in administrative, managerial and clerical support. Skilled in Microsoft Office Suite and other real estate software. Proficient in Canva & data entry. Agile with strong attention to detail and excellent customer service skills.
Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Overview
15
15
years of professional experience
Work History
Realtor/Assistant
Keller Williams/Brian Flynn Team
01.2011 - Current
- Assisted realtors in closing deals swiftly by efficiently preparing all necessary documentation.
- Increased client satisfaction by promptly addressing inquiries and providing exceptional customer service.
- Streamlined communication between clients and realtors, ensuring timely responses to inquiries and facilitating smooth transactions.
- Elevated brand visibility through strategic social media campaigns and targeted advertising efforts, broadening potential clientele reach.
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
- Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
- Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
- Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.
- Leveraged social media platforms and online marketing strategies to increase property visibility and attract potential buyers.
- Provided expert advice on property values, guiding clients to make informed decisions when buying or selling homes.
- Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
- Assisted clients in navigating complex financial transactions, ensuring a smooth process from start to end.
- Wrote contracts to outline sales and purchases of properties.
- Advised and informed prospective clients on current market activities and conditions.
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Compared recently sold area properties to determine competitive market prices.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Conducted thorough research on comparable properties to develop strategic pricing recommendations for sellers based on current market trends.
- Fostered trust among clients by maintaining strict confidentiality regarding personal information during each transaction agreement period.
- Mentored new agents, providing valuable guidance on industry best practices and strategies for success in the real estate market.
- Expanded client base through effective prospecting techniques and referrals from satisfied customers.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Office Manager
RE/MAX Results/Keller Williams
09.2009 - 01.2011
- Coordinated property showings, scheduling appointments for agents while maintaining organized documentation.
- Managed financial transactions, ensuring accurate bookkeeping and timely processing of payments.
- Enhanced client satisfaction by providing exceptional customer service and addressing inquiries promptly.
- Expedited deal closures through proactive follow-ups with clients, mortgage brokers, attorneys, inspectors, appraisers.
- Spearheaded marketing campaigns with creative content and targeted strategies, increasing the visibility of listed properties.
- Developed strong relationships with clients by maintaining open communication channels and providing regular updates on property status.
- Collaborated closely with senior management to establish strategic goals for the office''s growth trajectory.
- Streamlined office operations by implementing efficient administrative procedures and digital filing systems.
- Assisted in contract negotiations, contributing to successful closings for both buyers and sellers.
- Oversaw inventory management, tracking property listings and updating relevant databases accurately.
- Improved office efficiency by coordinating maintenance services and managing vendor relationships effectively.
- Maintained a high level of organization in shared spaces such as conference rooms or break areas, contributing to a professional and efficient work environment.
- Supported agents in their daily tasks, fostering a collaborative work environment that increased overall productivity.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
Education
Associate of Arts - Business
Holyoke Community College
Holyoke, MA01-2004
Skills
- Property inspections
- Real estate transactions
- Buyer representation
- Property management
- Seller representation
- Marketing expertise
- Tech-savviness
- Local marketing
- Closing coordination
- Listing management
- Teamwork and collaboration
- Customer service
- Attention to detail
- Multitasking and organization
- Residential real estate
- Verbal and written communication
- Decision-making
- Client correspondence
- Phone and email etiquette
- Property tours
- Administrative support
- Cold calling
- Market trend analysis
- Lead conversion
Timeline
Realtor/Assistant
Keller Williams/Brian Flynn Team
01.2011 - Current
Office Manager
RE/MAX Results/Keller Williams
09.2009 - 01.2011
Associate of Arts - Business
Holyoke Community College
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