Sarah Dyer
Lexington,TN
Summary
Dynamic team leader with expertise in workflow coordination and employee training. Proven track record in quality control and inventory management to enhance operational efficiency.
Overview
12
12
years of professional experience
1998
1998
years of post-secondary education
Work History
Team Leader
Exemplary foam
12.2020 - 12.2023
- Led team in daily production activities to meet operational goals.
- Coordinated workflow between departments to ensure efficient processes.
- Trained new employees on safety protocols and operational procedures.
- Monitored equipment performance and arranged necessary maintenance.
- Implemented quality control measures for finished foam products.
- Facilitated team meetings to address challenges and improve communication.
- Developed training materials for employee skill enhancement initiatives.
- Oversaw inventory management to maintain adequate supply levels.
- Maintained a positive work environment that promoted collaboration between team members.
- Offered training and support to keep team members motivated and working toward objectives.
- Delegated daily tasks to team members to optimize group productivity.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Monitored daily workflow to ensure adherence to established policies and procedures.
Store Manager
Dollar General
Lexington, TN
12.2011 - 07.2019
- Supervised daily store operations and maintained inventory levels.
- Trained and mentored new staff on company policies and procedures.
- Ensured compliance with safety regulations and store standards.
- Coordinated staff schedules to optimize coverage during peak hours.
- Managed merchandise displays to enhance customer engagement and sales.
- Conducted regular audits to maintain accurate inventory records.
- Resolved customer inquiries and complaints in a timely manner.
- Implemented promotional strategies to boost seasonal sales events.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Resolved customer complaints in a timely manner.
- Created weekly work schedules for store personnel.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Managed daily banking activities such as deposits and withdrawals.
- Updated and maintained store signage and displays.
- Prepared monthly reports on sales figures, expenses, profits.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Ensured compliance with safety regulations and company policies.
- Monitored inventory levels and placed orders to restock shelves.
- Established customer service standards and monitored staff compliance.
- Maintained accurate records of employee performance reviews.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Established store tactics and strategies to achieve operational performance and sales goals.
- Performed regular price checks to ensure competitive pricing.
- Developed strategies to maximize sales and profitability.
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
- Updated POS system with new products and promotional offers.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Organized promotional events to increase product awareness.
- Planned special promotions or discounts based on market trends.
- Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
- Implemented efficient systems for tracking stock movement.
- Assessed operational efficiency of the store's departments.
- Identified opportunities for cost savings through waste reduction initiatives.
- Developed relationships with suppliers to negotiate better prices.
- Prepared staff work schedules and assigned team members to specific duties.
Education
Sarah Dyer
Cleveland, MSSkills
- Team leadership
- Workflow coordination
- Equipment maintenance
- Quality control
- Employee training
- Inventory management
- Customer relationship management
- Staff scheduling
Accomplishments
Top overall performance in my district 2018
References
References available upon request.
Timeline
Team Leader
Exemplary foam
12.2020 - 12.2023
Store Manager
Dollar General
12.2011 - 07.2019
Sarah Dyer