Sarah Johnson

Facilities Coordinator | February 2023- Present

• Provides direct support to Warner Brothers Discovery Facilities in coordinating day-to-day building services’ activities to fulfill the needs and address client issues.
• Manage and coordinate work with third-party vendors, including tracking work order completion, vendor and client follow-up, and validating/approving subcontractor invoices.
• Oversee third-party vendors, subcontractors, engineering, and workplace teams and conduct regular facility inspections.
  Ensured Warner Brothers Discovery space readiness of 14 floors, 290+ Rooms (Chat, Conference, Gather, Huddle, Screen & View, Talk), ten pantries, a fitness center, showers, massage room, kitchen studios, hair and makeup suits, lounges, and conference centers.
• Served as the organization's ambassador at various employee engagement events while promoting Warner Brothers Discovery's mission, ethics, and values. Such events as Kids Day, Pet Appreciation Week, National Ice Cream Day, Town Halls, Snack initiative program, etc.
• Promoted within several months due to solid performance and organizational impact.

• Managed a portfolio of luxury condominium hi-rise properties throughout Brooklyn and Queens.
• Analyzed bids from contractors and vendors for all capital improvement projects and property services (i.e., Cleaning, maintenance, and security).
• Conducted property showings to highlight building features and answer questions regarding the property and community.
• Experience with property management software programs- BuildingLink, Yardi, Camacct, Zendesk, Connect, and AvidXchange.

• Oversaw tenant requests for work orders, construction estimates, and other related duties.
• Maintained the property by investigating and solving resident complaints, enforced occupancy rules, and inspected vacant apartments.
• Facilitated lease-up and conducted potential resident tours.
• Oversaw tenant improvement work.
• Monitored all work orders to ensure they were completed within 48 hours.