Sarah E Taylor
Centerton,AR
Summary
Dynamic leader with a proven track record at Walmart, enhancing customer experiences through strategic planning and improvement. Excelled in people development and cross-functional team leadership, achieving significant efficiencies and fostering innovative solutions. Skilled in relationship building and adaptability, Mentor for growth and champion collaborative success.
Overview
18
18
years of professional experience
Work History
Director Assortment Analytics & Space Excellence
Walmart
02.2018 - Current
- Lead high-performing team of 24+ associates supporting 7 merchandising departments that generate $32 billion in annual sales.
- Improve customer experience and store associate workload management through seamless execution of best-in-class store modulars and category space floorplans across key relays and project stores.
- Develop multiple large cross-functional end-to-end strategic initiatives with diverse stakeholders and executive leadership.
- Drive continuous improvement and efficiencies through partnership with product teams, streamlined operations and innovation adaptation.
- Build and conduct ongoing training for external supplier partners to level set minimum expectations and drive accountability to Walmart's legal, compliance, and technical specifications.
- Develop and mentor associates to ensure success in their current roles and prepare them for future promotional opportunities by providing mentorship, guidance, and opportunities for professional growth.
Modular Execution Lead
Walmart
09.2016 - 02.2018
- Led collaborative team of 13 associates across 7 departments to support merchant vision, strategy, and execution to stores.
- Improved communication and implemented guidelines for modular and cross functional teams regarding Modular Relays and Store Labor Hours, Store Traits, and overall execution.
- Organized, established, and communicated new Process Calendar timeline for total Hardlines to reduce overlapping milestones and aggressive workload.
- Built effective relationships across leadership and cross functional teams to ensure successful communication and partnerships.
Modular Manager II
Walmart
10.2014 - 09.2016
- Supported multiple buyers and cross functional teams through seasonal and strategic modular relays.
- Provided clear communication to store associates for seamless execution of new modular layouts in a timely manner.
- Built, maintained, and validated modulars for all stores in chain while leading and developing direct reports.
Program Manager, Member Engagement
Sam's Club
07.2011 - 10.2014
- Deployed program initiatives and cultivate partnerships with internal and external partners to deliver a personalized experience at each stage in the members' lifecycle.
- Researched and collected competitive intelligence focused on relevance and differentiation of loyalty programs; deliver insights to inform the Member Engagement Platform (MEP) strategic roadmap.
- Led large-scale initiative involving the transition of programs to new platforms and the deployment of the new membership value proposition training program to field associates.
- Defined processes and tools best suited to each project. Moved between agile and waterfall approaches depending on project goals; created detailed project plans, schedules, and timelines.
Modular Core Support Manager
Walmart
07.2006 - 07.2011
- Coordinated, completed and oversaw projects in support of Modular Development by developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs.
- Identified and communicated goals and objectives while building accountability and measuring results for improvements and demonstrating adaptability and promoting continuous learning.
- Provided supervision and development opportunities for associates. Conducted training sessions for team members on Walmart applications and team processes developed and/or supported by Modular Core and technical teams.
Education
Bachelor of Arts - Communications
Arkansas Tech University
Russellville, ARSkills
- People Development
- Influence and Communication
- Planning and Improvement
- Customer Focused
- Collaborative Partner
- Creative and Strategic Thinking
- Relationship Building
- Results Driven
- Adaptabiity
Timeline
Director Assortment Analytics & Space Excellence
Walmart
02.2018 - Current
Modular Execution Lead
Walmart
09.2016 - 02.2018
Modular Manager II
Walmart
10.2014 - 09.2016
Program Manager, Member Engagement
Sam's Club
07.2011 - 10.2014
Modular Core Support Manager
Walmart
07.2006 - 07.2011
Bachelor of Arts - Communications
Arkansas Tech University
Similar Profiles
Lori VayoLori Vayo
Customer Service Representative at WalmartCustomer Service Representative at Walmart
SHAKERRA JACKSONSHAKERRA JACKSON
Lift Operator at WalmartLift Operator at Walmart
SHEHNAZPREET KAURSHEHNAZPREET KAUR
Customer Service Representative at WalmartCustomer Service Representative at Walmart