Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sarah Edwards

Seabeck

Summary

Enthusiastic Paraeducator polished in curriculum development, behavior management and recordkeeping. Adaptable and accommodating professional with 10 years of hands-on experience assisting instructional support service and classroom teachers. Commended for consistently providing children with necessary learning tools to advance and build knowledge for success. Successful at providing classroom and emotional structure for special needs children required to flourish in academic setting. Coordinates well with classroom teachers with supportive strategies for behavior management and lesson accommodations for students.

Overview

32
32
years of professional experience

Work History

Referral Coordinator

Puget Sound Work Injury Clinic
11.2024 - Current
  • Demonstrated strong attention to detail and organizational skills in managing a high volume of referrals while maintaining exceptional levels of patient care.
  • Maintained a high level of accuracy in referral documentation, ensuring smooth transitions between healthcare providers.
  • Responded to patient inquiries to offer timely updates regarding referral status.
  • Processed referral requests from patients, doctors and other health care professionals.
  • Served as a liaison between primary care physicians, specialists, and patients to ensure timely access to needed services.
  • Managed electronic health records efficiently, safeguarding sensitive patient information while expediting the referral process.
  • Developed and maintained strong working relationship with referral sources to streamline processing.
  • Kept healthcare providers informed of referral status updates, promoting optimal continuity of care throughout the referral process.
  • Enhanced patient satisfaction with timely coordination of referrals and appointments.
  • Assisted with completion of referral forms and verified data accuracy and completion
  • Monitored referrals to foster timely completion and followed up with physicians to facilitate.

Front Office Assistant

Puget Sound Work Injury Clinic
09.2021 - Current
  • Directed phone inquiries, answered customer questions and scheduled appointments.
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Responded to inquiries from callers seeking information.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Processed credit card payments.
  • Coordinated master schedule by booking and rescheduling appointments and balancing workloads.
  • Prepared medical documentation for mailing, pickup and courier services for prompt delivery to customers.
  • Took more than 75 incoming calls per day, provided information and routed callers to correct personnel.
  • Completed patient check-in processes by verifying insurance and submitting forms to nursing team.
  • Maintained optimal office security by monitoring visitors and following precise procedures.
  • Maintained clean reception area to promote positive, professional environment for clients.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Verified automated tracking and documentation of data, client correspondence and office operations.
  • Assessed urgency and priorities before accepting or declining appointments for patients.
  • Advised regarding delays and special circumstances.
  • Produced accurate patient documentation and organized resources to smoothly execute changes.
  • Maintained confidential patient medical history.

Paraeducator, Special Education

Central Kitsap School District
08.2011 - 08.2021
  • Prepared instruction materials, constructed bulletin boards and set up work areas.
  • Instructed small groups of students in basic concepts such as alphabet, shapes and color recognition.
  • Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
  • Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
  • Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
  • Reported on student progress, behavior and social skills to parents.
  • Assisted classroom teacher in supervising snack time and indoor and outdoor play.
  • Handed out classroom materials, like pencils, paper and crayons.
  • Relieved classroom teacher during breaks and maintained order and structure in classroom.
  • Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.
  • Collated classroom materials to help teachers prepare for daily instruction and activities.
  • Tailored lesson plans for students with emotional and cognitive disabilities.
  • Encouraged dynamic and pleasant educational environment by promoting both gentle discipline and cooperation.
  • Organized and guided skills practice, research and memorization tasks for students.
  • Monitored students on field trips, handling roll call and group movement to keep youths safe in public settings.
  • Graded tests and papers and recorded grades for teaching staff.
  • Maintained head count and attendance sheets.
  • Implemented practice exercises and used repetition, enabling students to grasp new concepts quickly.
  • Prepared reports and paperwork for parent-teacher conferences.
  • Managed workflows of classroom volunteers and trained on school procedures.
  • Attended to physical, medical, and cognitive demands of students with special needs.
  • Kept current on various state certifications, including CPR, bloodborne pathogens, HAZMAT training, and Crisis Prevention Institute (CPI) training for non-violent crisis intervention.

Deli Clerk

Lone Rock Deli
03.2008 - 03.2009
  • Greeted customers at counter to fulfill requests and answer questions.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
  • Listened to customer requests and suggested additional menu items as appropriate to upsell products.
  • Prepared salads, soups and sandwiches for customers.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Accurately operated cash register to process customer payments.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.

Debt Collector

Allied Credit
01.1999 - 01.2000
  • Used scripted conversation prompts to convey current account information and obtain payments.
  • Worked in call center environment handling manual and automatically dialed outbound calls.
  • Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
  • Maintained high volume of calls and met demands of busy and productive group.
  • Listened to customers and negotiated solutions that met creditor and debtor needs.
  • Entered client details and notes into system for interdepartmental access and review.

Certified Nursing Assistant

Northwoods Lodge
01.1998 - 01.1999
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Oversaw and maintained patients' rooms, group living areas and nurse stations.
  • Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
  • Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Transported patients between rooms and different areas of the facility.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.

Certified Nursing Assistant

Liberty Shores Harbor House Alzheimer's Facility
01.1997 - 01.1998
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Oversaw and maintained patients' rooms, group living areas and nurse stations.
  • Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Transported patients between rooms.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.

Certified Nursing Assistant

Bremerton Health And Rehabilitation
03.1996 - 01.1997
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Oversaw and maintained patients' rooms, group living areas and nurse stations.
  • Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
  • Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Transported patients between rooms.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Post mortem care.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.

Wait Staff Member

The Willows Retirement Living
06.1993 - 11.1995
  • Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
  • Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
  • Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
  • Assisted in food preparation as directed while following instructions to meet specific dietary needs.
  • Leveraged knowledge of table clearing techniques such as napkin folding and refilling condiments to reset table during and after dining service.
  • Observed safety and loss prevention procedures to adhere to universal precautions and infection control guidelines.
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Arranged and prepared tables for guests to offer memorable experiences.
  • Used slow periods to restock supplies, ice and beverage stations.

Education

High School Diploma -

Central Kitsap High School
Silverdale, WA
05.1996

Skills

  • Safe, Positive Learning Environment
  • Instructional Support
  • Lesson Plan Implementation
  • De-Escalation Techniques
  • Social and Group Settings
  • Teacher Assistance
  • Positive Reinforcement Strategies
  • Teaching and Instruction
  • Clear Communication
  • Classroom Monitoring
  • Determining Appropriate Activities
  • Fine Motor Skills
  • Maintaining Classroom Cleanliness
  • Clerical Support
  • Team Collaboration
  • Behavior Redirection

Timeline

Referral Coordinator

Puget Sound Work Injury Clinic
11.2024 - Current

Front Office Assistant

Puget Sound Work Injury Clinic
09.2021 - Current

Paraeducator, Special Education

Central Kitsap School District
08.2011 - 08.2021

Deli Clerk

Lone Rock Deli
03.2008 - 03.2009

Debt Collector

Allied Credit
01.1999 - 01.2000

Certified Nursing Assistant

Northwoods Lodge
01.1998 - 01.1999

Certified Nursing Assistant

Liberty Shores Harbor House Alzheimer's Facility
01.1997 - 01.1998

Certified Nursing Assistant

Bremerton Health And Rehabilitation
03.1996 - 01.1997

Wait Staff Member

The Willows Retirement Living
06.1993 - 11.1995

High School Diploma -

Central Kitsap High School
Sarah Edwards