Sarah Edwards
Brooklyn,NY
Summary
Dynamic and empathetic professional with a proven track record at Ulta Beauty Inc., enhancing customer satisfaction through expert beauty advice and personalized skincare routines. Leveraged beauty product knowledge and exceptional communication skills to exceed sales targets. Passionate about fostering inclusivity and participation in diverse settings, demonstrating significant achievements in customer service and retail environments.
Overview
6
6
years of professional experience
Work History
Daycare Assistant Teacher
Summer Youth Employment Program
07.2019 - 08.2019
- Encouraged child involvement in classroom experiences and group interaction.
- Maintained effective schedule balance between rest periods, active play and instruction.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Created and implemented diverse educational strategies to boost development.
- Kept notes of behavior issues, food served and medications administered to children.
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
- Repaired office equipment and children's play area toys.
- Assisted older children with homework assignments, providing support and mentoring.
- Documented and reported behavior issues or accidents to parents, minimizing future problems.
- Set up playroom and childcare areas for safety and cleanliness.
- Arrived at assigned areas on time, prepared and ready to work.
- Assisted children with regular handwashing and wiped down hard surfaces often to minimize germ spread.
Group Leader
Pureelements An Evolution in Dance
07.2022 - 08.2022
- Maintained effective schedule balance between rest periods, active play and instruction.
- Modeled appropriate activities and positive behavior management.
- Kept notes of behavior issues, food served and medications administered to children.
- Repaired office equipment and children's play area toys.
- Served as positive role model, promoting healthy interpersonal behaviors.
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Encouraged child involvement in classroom experiences and group interaction.
- Encouraged curiosity, exploration and problem-solving appropriate to children's development levels.
- Assisted in developing a comprehensive curriculum for the youth program, promoting social skills and personal growth.
- Led outdoor adventures to promote teamwork, resulting in improved group dynamics.
Beauty Advisor
Ulta Beauty Inc.
11.2023 - Current
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
- Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
- Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
- Participated in ongoing training sessions to continuously improve skills and stay informed about the latest innovations in the beauty industry.
- Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
- Maintained counter and display areas for cleanliness and organization.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Actively promoted store events and promotions to encourage customer participation and drive sales growth.
- Followed up with customers to increase satisfaction with purchases and services.
- Resolved customer complaints with empathy and efficiency, preserving brand reputation.
- Implemented customer feedback system to gather insights, refining service delivery.
- Fostered welcoming store atmosphere, encouraging longer customer visits and higher spend per visit.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Used in-store system to locate inventory and place special orders for customers.
- Prioritized helping customers over completing other routine tasks in store.
- Performed cash, card, and check transactions to complete customer purchases.
Education
Honor Diploma - Esthetics
Christine Valmy
New York, NY03-2023
High School Diploma -
Brooklyn School For Music & Theater
Brooklyn, NY06-2022
Skills
- Activity Demonstrations
- Verbal and Written Communication
- Patience and empathy
- Customer service
- Retail experience
- Beauty trends
- Social skills development
- Merchandise restocking
- Brand promotion
- Makeup application techniques
- Skin analysis
- Product demonstrations
- Beauty product knowledge
Timeline
Beauty Advisor
Ulta Beauty Inc.
11.2023 - Current
Group Leader
Pureelements An Evolution in Dance
07.2022 - 08.2022
Daycare Assistant Teacher
Summer Youth Employment Program
07.2019 - 08.2019
Honor Diploma - Esthetics
Christine Valmy
High School Diploma -
Brooklyn School For Music & Theater
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