Sarah Elabd
Austin,TX
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
8
8
years of professional experience
1
1
Certification
Work History
VIP Services Representative
University Of Texas At Austin
Austin, USA
08.2021 - Current
- Ensured timely completion of necessary administrative tasks such as reporting on daily activities and maintaining accurate records of client interactions
- Collaborated with other team members to consistently deliver top-notch service to all guests, including high-profile individuals
- Managed confidential information pertaining to client preferences and personal details with utmost discretion and professionalism
Personal Assistant
Luis Brothers Roofing
Austin, USA
10.2018 - 05.2023
- Maintained appropriate filing of personal and professional documentation
- Oversaw personal and professional calendars and coordinated appointments for future events
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations
- Handled incoming mail, bills and invoices and completed appropriate actions
Pantry Chef
JW Marriott
Austin, USA
03.2021 - 11.2021
- Ensured optimal freshness of ingredients through regular inspections and rotations within the pantry storage system
- Assisted in training new hires on proper food handling techniques and kitchen procedures, ensuring consistent quality across all dishes prepared
- Worked closely with the head chef to maintain portion control standards, minimizing food costs while maintaining quality and consistency across all dishes prepared
- Consistently met or exceeded daily production quotas for both cold and hot appetizers, salads, dressings, and garnishes
- Checked quality of food products to meet high standards.
Pantry Cook
Omni Hotel Barton Creek
Austin, USA
02.2017 - 09.2018
- Prepared a variety of cold appetizers, salads, and desserts according to established recipes and guest preferences
- Demonstrated flexibility by adapting to changing menu requirements or dietary restrictions as needed
- Prepped dressing, vinaigrettes and accompanying garnishes for pantry menu items
Education
Associate of Arts - Culinary Arts
Auguste Escoffier School of Culinary Arts
Austin, TX05.2019
Skills
- Discretion and Confidentiality
- Multitasking proficiency
- Exceptional communication
- Patience and composure
- Customer service expertise
- Restaurant experience
- Recipe development
- Food plating
- Specialty diets
Certification
Tabc 2025
Food handlers 2025
Timeline
VIP Services Representative
University Of Texas At Austin
08.2021 - Current
Pantry Chef
JW Marriott
03.2021 - 11.2021
Personal Assistant
Luis Brothers Roofing
10.2018 - 05.2023
Pantry Cook
Omni Hotel Barton Creek
02.2017 - 09.2018
Associate of Arts - Culinary Arts
Auguste Escoffier School of Culinary Arts
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