Summary
Overview
Work History
Education
Skills
Certification
Languages
Awards
Accomplishments
Timeline
Generic

Sarah-Elizabeth Branche

Raleigh,NC

Summary

Reliable and hardworking Service Manager works autonomously or in teams to serve over 600 customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Bar Manager

Bahama Breeze
Raleigh, NC
06.2020 - 10.2023
  • Liquor and beer order, Organization and sanitation of bar, Scheduling, Repairs, Alcohol control, Cost of goods, Control inventory, Certified trainer, 10 year's bartender experience, Cash handling, Open and close restaurant
  • Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
  • Reviewed monthly sales reports to identify areas of improvement and growth opportunities.
  • Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.
  • Developed drink recipes and menus to meet customer preferences while optimizing profitability.
  • Negotiated purchase agreements with vendors to obtain best pricing on supplies.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Monitored patron alcohol consumption to encourage safety.
  • Controlled labor costs by adjusting schedules and workflows to align with anticipated customer demands.
  • Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
  • Pursued training opportunities to advance mixology knowledge and refine understanding of beer, wine and liquor.

Travel Manager

Bahama Breeze
Raleigh, NC
06.2017 - 10.2023
  • Travel to set up other restaurants, Communication with corporate chef, Help other restaurants with organization, Open and close restaurants, Cash handling, Kitchen and expo, Main floor service, Host/ take out set up, Bar ambassador, Bar organization

Kitchen Manager

Bahama Breeze
Gainesville, FL
04.2017 - 12.2022
  • Organize Kitchen and dry storage, Supervise fully staffed kitchen, Scheduling, Train prep and kitchen staff, Control cost of goods, Food and par-pull counts, Control food productivity, Organize line checks, Sanitation and safety training, Detailed truck order
  • Developed and implemented kitchen policies, procedures and quality standards.
  • Conducted regular staff meetings to discuss menu changes, safety protocols and performance reviews.
  • Trained new kitchen staff on proper food handling techniques and safety regulations.
  • Ordered ingredients and supplies to maintain adequate inventory levels for the kitchen.
  • Created weekly schedules for kitchen staff members based on anticipated business volume.
  • Ensured compliance with all applicable local, state and federal laws governing food service operations.
  • Reviewed vendor invoices for accuracy before authorizing payment transactions.
  • Performed weekly inventories of food items stored in refrigerators or freezers.
  • Worked with vendors to establish strong relationships and maintain proper inventory supplies.
  • Maintained budgeted food costs using tools within inventory management system.
  • Interviewed, hired and supervised back of house staff to clean tables, remove dishes, take food to tables and assist servers and bartenders.

Assistant Manager

Perkins Restaurants & Bakery
Raleigh, NC
10.1998 - 07.2010
  • Certified trainer, Cash handling, Open and close restaurant, Safe and secured, Scheduling, Guest satisfaction, Line cook and bakery assistant, Floor manager, Kitchen manager, Host manager, Server

Education

Associate of Arts - Communications

Wake Technical Community College
12.2023

Skills

  • POS (10 years)
  • Kitchen Management Experience (6 years)
  • Bartending (10 years)
  • Restaurant Experience (10 years)
  • Event Planning (6 years)
  • Host/Hostess (10 years)
  • Serving Experience (10 years)
  • Cash Handling (10 years)
  • Busser (10 years)
  • Assistant Manager Experience (10 years)
  • Restaurant Management (10 years)
  • Vendor Relationship Management
  • Sales Promotion
  • Performance Monitoring
  • Event Coordination
  • Budget Development
  • Restaurant Management
  • Staff Training
  • Bar Management
  • Rule Enforcement
  • Organizational Ability
  • Outgoing Personality
  • Vendor Management
  • Safety Awareness
  • Marketing and Sales Experience
  • Guest Interaction
  • Relationship Building
  • Proficient in Mixology
  • Staff Scheduling
  • Supply Ordering
  • Verbal and Written Communication
  • Training and Mentoring
  • Team Leadership
  • Safe Serving Knowledge

Certification

  • Certification of employee safety
  • Certification of how to handle a hostel environment

Languages

English - Fluent

Awards

Meal on wheels - February 2015

Accomplishments

  • Certified Trainer
  • Bar Ambassador
  • Serv Safe

Timeline

Bar Manager

Bahama Breeze
06.2020 - 10.2023

Travel Manager

Bahama Breeze
06.2017 - 10.2023

Kitchen Manager

Bahama Breeze
04.2017 - 12.2022

Assistant Manager

Perkins Restaurants & Bakery
10.1998 - 07.2010

Associate of Arts - Communications

Wake Technical Community College

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Sarah-Elizabeth Branche