Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sarah Erwin

Tulsa,OK

Summary

Proficient Team Trainer adept at filling any team role and helping employees be efficient and productive. Well-versed in the latest products and procedures. Excellent communication and problem-solving abilities.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Team Trainer

Whole Foods Market Inc
03.2021 - Current
  • Enhanced team productivity by implementing effective training programs and monitoring progress.
  • Enhanced customer satisfaction by providing personalized cheese recommendations and pairing suggestions.
  • Developed employee training programs that increased team knowledge of cheese varieties, production methods, and pairings.
  • Organized in-store tastings and events to engage customers with unique experiences and promote product discovery.
  • Boosted store reputation for quality products by consistently maintaining a diverse and high-quality cheese selection.
  • Maintained high standards of quality by regularly inspecting cheeses for freshness and proper storage conditions.
  • Conducted daily inventory checks, ensuring adequate stock levels and minimizing waste due to spoilage.
  • Educated customers on cheese pairings with wines, beers, and other foods to enhance their overall experience.
  • Assisted in the creation of visually appealing cheese displays, resulting in increased customer interest and sales.
  • Organized regular tasting events to showcase new products and facilitate community engagement.
  • Trained new employees on proper cheese handling techniques, storage procedures, and customer service best practices.


Supervisor: Zachary Updegrove-Team Leader

Phone Number: (918) 879-0493

Table Side Chef

Prossimo Ristorante
11.2020 - 12.2021
  • Provide a one of a kind experience by preparing exquisite dishes made to order in front of guests.
  • Hand pulled fresh mozzarella is made to order.
  • Parmigiano Reggiano wheels are carted into a dining area,brandy is poured on the wheel set ablaze and I cooked out the fire and tossed fettuccini into the wheel.
  • Provide communication from front of house to back of house.
  • Passionate about learning and committed to continual improvement.
  • Identified issues, analyzed information and provided solutions to problems.


Supervisor: Scott VanTuyl -Executive Chef

Phone Number: (918) 271-5096

Pizza Dough Maker

Bobby O's Slices And Pies
07.2020 - 10.2021
  • Enhanced dough quality by consistently following precise recipes and mixing techniques.
  • Maintained a clean and organized workspace, ensuring optimal efficiency and sanitary conditions for dough production.
  • Contributed to increased customer satisfaction by preparing dough with attention to consistency, taste, and texture.
  • Reduced waste and saved on ingredients cost by accurately measuring and utilizing resources for each batch of dough.
  • Adapted to various dietary requirements by creating specialty doughs such as gluten-free or whole wheat options upon request.


Supervisor: Bobby Ortell-Owner

Phone Number: (918) 586-2455

  • Supported overall kitchen operations by pitching in with other tasks as needed, showcasing versatility and commitment to team success.
  • Ensured timely preparation of pizza dough by adhering to strict schedules and coordinating with other staff members.

Assistant Manager

Goodfella's Pizzeria
02.2014 - 03.2020
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Implemented staff training programs, enhancing product knowledge and improving customer service skills.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Collaborated with suppliers to secure exclusive cheeses, attracting new customers and increasing overall sales.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.


Supervisor: Matt Shell-Owner

Phone Number: (918) 279-0630


Education

No Degree - Cosmetology Education

Broken Arrow Beauty College, Inc
Broken Arrow, OK
03.2016

High School Diploma -

Wagoner High School
Wagoner, OK
05.2011

Skills

  • Sanitation Practices
  • Product presentation
  • Customer Education
  • Food Preparation
  • Cheese Production
  • Cheese Cutting
  • Cheese Pairings
  • Cheese Knowledge
  • Food Safety Regulations
  • Quality Control Management
  • Staff Training and Development
  • Multitasking Abilities
  • Goal Setting
  • Excellent Communication

Certification

Certified Cheese Scholar-Cheese Sate University-February 2024

Timeline

Team Trainer

Whole Foods Market Inc
03.2021 - Current

Table Side Chef

Prossimo Ristorante
11.2020 - 12.2021

Pizza Dough Maker

Bobby O's Slices And Pies
07.2020 - 10.2021

Assistant Manager

Goodfella's Pizzeria
02.2014 - 03.2020

No Degree - Cosmetology Education

Broken Arrow Beauty College, Inc

High School Diploma -

Wagoner High School
Sarah Erwin