Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Sarah Estes

Summary

Personable and detail-oriented with strong organizational skills. Ability to handle multiple priorities simultaneously with a positive attitude. Committed to client satisfaction.

Overview

18
18
years of professional experience

Work History

Travel Agent

Owner - DeSart Destinations
09.2021 - Current
  • Arranged travel accommodations for clients.
  • Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
  • Provided customers with best deals and well-researched travel options, successfully negotiating rates.
  • Advised customers on necessary travel documents and visa requirements to successfully reach planned destination.
  • Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
  • Followed up with customers to increase customer service with travel plans.
  • Assisted clients with flight changes and cancellations to minimize travel disruptions.
  • Developed promotional materials for travel packages to market hot destinations.
  • Communicated benefits and information regarding international travel insurance with clients.

Execution & Legality Judge

Illinois Drill Team Association
10.2009 - Current
  • Judge technical execution of dance routines at high school dance competitions across the state of Illinois
  • Provide verbal feedback for teams to help improve their performances.
  • Provide detailed scoring so teams can assess areas for improvement.
  • Impose penalties for illegal moves.
  • Run pre-contest meetings with coaches to go over logistics for the day.
  • Present awards at the end of contests.

Flower Arranging Event Executive

Alice's Table
05.2018 - 07.2020
  • Lead flower arranging classes for public and private events.
  • Managed administrative logistics of events planning, event booking, and event promotions.
  • Developed and implemented marketing plans to sell tickets to public events.
  • Developed relationships with vendors to host repeat events

Elementary School Teacher

Alton Community Unit School District #11
08.2005 - 08.2016
  • Provided warm, supportive environment for developing academic, social, and emotional growth.
  • Established open communication and positive relationships with students, parents, peers, and administrative staff.
  • Designed and presented lesson plans in multiple academic subjects using variety of teaching techniques to appeal to various learning styles within assigned grade level.
  • Created lesson plans to correlate with state curriculum standards and devised educational programs to meet educational objectives.
  • Met with parents to review Individualized Education Plans for at-risk students.

Education

Bachelor of Science - Elementary Education

Southern Illinois University Edwardsville
Edwardsville, IL
05.2004

Skills

  • Travel Arrangements
  • CRM
  • Itinerary Preparation
  • Active Listening
  • Client Relations
  • Booking through multiple suppliers
  • Microsoft Outlook
  • Microsoft Excel
  • Microsoft Office
  • Critical Thinking
  • Canva

Timeline

Travel Agent

Owner - DeSart Destinations
09.2021 - Current

Flower Arranging Event Executive

Alice's Table
05.2018 - 07.2020

Execution & Legality Judge

Illinois Drill Team Association
10.2009 - Current

Elementary School Teacher

Alton Community Unit School District #11
08.2005 - 08.2016

Bachelor of Science - Elementary Education

Southern Illinois University Edwardsville

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Sarah Estes