Summary
Overview
Work History
Education
Skills
Certification
Languages
Interests
Timeline
Generic

Sarah Fairchild

Eagle Mountain,UT

Summary

Accomplished professional with strong communication and problem-solving skills developed in a dynamic service environment. Proven expertise in efficiently managing and resolving customer inquiries to guarantee satisfaction. Seeking to utilize these skills in a new field to boost team performance and improve overall customer satisfaction levels.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Greenhouse Worker

Ridleys Family Market
03.2025 - Current
  • Assisted customers with finding requested plants and flowers.
  • Improved overall greenhouse efficiency by maintaining clean and organized workspaces.
  • Enhanced plant growth by implementing effective watering and fertilization techniques.
  • Provided exceptional customer service when assisting visitors with plant selections or answering questions about care instructions.

Customer Loyalty Specialist

Vivint
07.2024 - 09.2024
  • Enhanced customer satisfaction by resolving issues promptly and professionally.
  • Educated customers about rewards programs, ensuring they understood all available options for maximizing value from their purchases or interactions with the company.
  • Handled escalated issues efficiently while maintaining composure under pressure; ultimately leading to successful conflict resolutions that benefited both the customer and company.
  • Provided exceptional service to customers through active listening and personalized solutions.

Product Flow Specialist

Best Buy
11.2023 - 06.2024
  • Followed all company policies and procedures to deliver quality work.
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
  • Handled 30+ online orders every shift.
  • Sealed, packed, labeled, and affixed postage on packages to prepare materials for shipping.

Host

Olive Garden
09.2023 - 11.2023
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Sat groups of 2-18 people every shift.

Hardware Clerk

Ridleys Family Market
10.2022 - 08.2023
  • Helped customers complete purchases, locate items, and join reward programs.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Contributed to store cleanliness and organization, maintaining an appealing shopping environment for customers.
  • Provided exceptional service through excellent communication skills and extensive product expertise.

Barista

Ridleys Family Market
05.2022 - 10.2022
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Helped 20 or more customers per day.

Education

High School Diploma -

Cedar Valley High School
Eagle Mountain, UT
05.2023

Skills

  • Customer service
  • Workplace safety
  • Multitasking proficiency
  • Adaptable to change
  • Team player mentality
  • Attention to detail
  • Problem-solving
  • Cleanliness
  • Venipuncture
  • HIPAA compliance
  • Blood collection
  • Team collaboration

Certification

  • PT - Phlebotomy Technician
  • Selling of Alchol License

Languages

English
Native or Bilingual

Interests

  • Phlebotomy
  • Nursing
  • I like working with my hands and fixing things
  • Avid Reader
  • Passionate about balancing physical health with mental and emotional wellness
  • Personal Development and Self-Improvement

Timeline

Greenhouse Worker

Ridleys Family Market
03.2025 - Current

Customer Loyalty Specialist

Vivint
07.2024 - 09.2024

Product Flow Specialist

Best Buy
11.2023 - 06.2024

Host

Olive Garden
09.2023 - 11.2023

Hardware Clerk

Ridleys Family Market
10.2022 - 08.2023

Barista

Ridleys Family Market
05.2022 - 10.2022

High School Diploma -

Cedar Valley High School

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Sarah Fairchild