Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sarah Fanton

Virginia Beach,VA

Summary

Very compassionate healthcare skilled professional with 8 years of experience providing comprehensive support, patient services, helping elderly families, or in school to further healthcare/medical professional development. Qualities and skills in the workplace: dependable, very good in management, organization skills, problem-solving, and customer service, and delivering exemplary levels of healthcare services to patients. Seeking an opportunity to maintain a full-time position that offers professional challenges and improvement. Looking to start/further advance in career.

Overview

11
11
years of professional experience

Work History

Home Health Caregiver

Self
07.2022 - Current
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Offered patients and families emotional support and instruction in preparing healthy meals that are best for patient, independent living, and adaptation to disability or illness.
  • Provided mobility assistance such as walking and regular exercising.
  • Assisted disabled clients to support their independence and well-being.
  • Completed my own entries in log books, journals, and care plans to accurately document and report patient progress to their doctor.
  • Performed laundry, grocery shopping, changing sheets, cleaning their room/area, tidying up their personal baskets, and other light housekeeping duties as instructed by clients.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Developed rapport to create a safe and trusting environment for care.
  • Developed individual care plans for clients based on specific needs
  • Provided transportation and appointment management by driving patients to all appointments myself.
  • Monitored client health by performing routine pulse, temperature and blood pressure checks.
  • Followed nutritional plans to prepare optimal meals.
  • Utilized universal precautions and infection control principles in all aspects of care.
  • Transported clients for medical and personal outings.
  • Provided direct personal care and administrative services to clients.
  • Communicated regularly with clients' families to provide updates on health and well-being.
  • Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
  • Scheduled and coordinated medical appointments.
  • Developed and implemented care plans for clients.
  • Supported families through difficult times by offering emotional support and education on important care tasks.
  • Administered medications in accordance with doctor's instructions.
  • Constructed cognitively stimulating activities.
  • Improved patients' comfort with massage and application of topical treatments.
  • Researched and recommended community resources to meet clients' needs.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.

Organization Manager

The Original Cider Tire
04.2021 - Current
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Developed detailed plans based on broad guidance and direction.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Administrative Assistant

Genesis Logistics
10.2018 - 04.2019
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Created and maintained databases to track and record customer data.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Developed strategies to streamline and improve office procedures.
  • Processed customer orders accurately and within agreed timeframes to meet service standards.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed paper and electronic filing systems by routing various documents, taking messages, and managing incoming and outgoing mail.
  • Built and maintained excellent customer relationships through timely responses to inquiries and going above and beyond to accommodate unusual requests.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.
  • Interacted with vendors, contractors, and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
  • Managed filing system, entered data, and completed other clerical tasks.
  • Assisted development and implementation of new administrative procedures.
  • Complete and submit weekly payroll for employees within company.
  • Made daily routes for all our truck drivers, and attached to list of products that they would be delivering and where they would be delivering to.

Nursing Care Partner

Sentara Virginia Beach General Hospital
05.2016 - 02.2018
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Helped long-term care residents with bathing, dressing, feeding, and other daily living activities.
  • Circulated assigned floor to measure and record patients' fluid and food levels, implementing measures to promote healthy intake and output as necessary.
  • Collaborated on evaluation of care plan outcomes, implementing or adjusting interventions accordingly.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Furthered skills by actively taking part in employee training and taking classes to improve skills.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.
  • Supported diagnoses by taking blood samples from patients for laboratory testing.
  • Reviewed patient history to verify conditions and current medications.
  • Responded to patient requests with appropriate clinical and personal assistance.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to the nurse supervisor.
  • Identified and reported unsafe situations to maintain adherence to safety protocols.
  • Worked on a 36-bed unit with ratios being 1:12 but sometimes having 1:36 when low staffed.

Waitress/Hostess

Mannino's Italian Bistro
12.2012 - 05.2016
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Trained new waitstaff on proper food handling, customer service and safety procedures.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Folded napkins and prepared silverware sets to provide adequate supply for next day.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Provided recommendations on menu items and upsold food and drinks to increase sales.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Processed orders for kitchen employees for preparation.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Printed dining checks with total due, collected payment, offered receipts to complete transactions.
  • Checked guests' identification before serving alcoholic beverages.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
  • Booked customers reservations.

Education

Bachelor of Science - Nursing Education

ECPI University
Virginia Beach, VA
01.2026

No Degree - Nursing Care Partner

Sentara College of Health Sciences
Chesapeake, VA
05.2016

High School Diploma -

Kempsville High School
Virginia Beach, VA
02.2015

Skills

  • Time Management
  • Working under Pressure
  • Communication
  • Attention to Detail
  • Clinical Documentation and Reporting & Medical Charting
  • Patient Care
  • Care Plan Assessment
  • Medical Terminology and Equipment
  • Infection Control Procedures
  • Electronic Medical Record Software
  • ADLs Assistance
  • Patient Condition Observation
  • Accurate Documentation
  • Medical Histories and Vital Statistics
  • HIPAA guidelines
  • Patient Care Technician (PCT)
  • BLS (Basic Life Support) Certification
  • Office administration
  • Filing and data archiving
  • Report Development
  • Expense reporting
  • Recordkeeping
  • Project planning
  • Payroll and budgeting
  • Writing reports
  • Mail handling
  • Database administration
  • Scheduling
  • Office management
  • Database Management
  • Data Entry
  • Critical Thinking

Timeline

Home Health Caregiver

Self
07.2022 - Current

Organization Manager

The Original Cider Tire
04.2021 - Current

Administrative Assistant

Genesis Logistics
10.2018 - 04.2019

Nursing Care Partner

Sentara Virginia Beach General Hospital
05.2016 - 02.2018

Waitress/Hostess

Mannino's Italian Bistro
12.2012 - 05.2016

Bachelor of Science - Nursing Education

ECPI University

No Degree - Nursing Care Partner

Sentara College of Health Sciences

High School Diploma -

Kempsville High School

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