Sarah Farley
Lashmeet
Summary
Results-driven Pharmacy Prior Authorization Representative at Alorica with expertise in insurance verification and effective communication. Proven ability to streamline prior authorization processes, enhancing patient care and compliance. Skilled in problem-solving and relationship building, ensuring timely updates for members and healthcare providers. Committed to delivering exceptional service in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Pharmacy Prior Authorization Representative
Alorica
Irvine, CA
11.2021 - 12.2023
- Processed prior authorization requests to comply with established guidelines.
- Provided details on prescription drug coverage.
- Updated members and doctors' offices on prior authorization status.
Certified Dental Assistant
Dr. Ronald Householder
Tazewell, VA
05.2018 - 06.2020
- Assist with four handed dentistry.
- Follow sterilization and OSHA protocols.
Mobile Parts Professional
Advance Auto Parts
Pounding Mill, VA
05.2017 - 06.2018
- Delivered auto parts to garages
- Assisted customers in store and via phone
- Inventory
Delivery Driver
Auto Zone Auto Parts
Pounding Mill, VA
01.2013 - 05.2017
- Delivered auto parts efficiently to multiple locations within established timeframes.
- Maintained accurate delivery logs and inventory records for accountability.
Education
Dental Assisting -
Virginia Highlands Community College
Abingdon, VASkills
- Basic medical terminology
- Authorizations
- Benefit coverage
- HIPAA compliance
- Retro-authorizations
- Insurance verification
- Medical terminology
- Follow-up skills
- Prescription coordination
- Cover determination requests
- Effective communication skills
- ICD-10 coding
- Healthcare regulations
- Medical terminology knowledge
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Excellent communication
- Organizational skills
- Active listening
- Customer interaction
- Relationship building
- Self motivation
- Document preparation
Timeline
Pharmacy Prior Authorization Representative
Alorica
11.2021 - 12.2023
Certified Dental Assistant
Dr. Ronald Householder
05.2018 - 06.2020
Mobile Parts Professional
Advance Auto Parts
05.2017 - 06.2018
Delivery Driver
Auto Zone Auto Parts
01.2013 - 05.2017
Dental Assisting -
Virginia Highlands Community College