Performance-oriented Sales Leader offering an exceptional record of achievement over a 7-year career. Tenacious manager with a strategic and analytical approach to solving problems, bringing in customers, and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Hi, I’m
Sarah Farrag
Degla Maadi,Cairo
Summary
Overview
7
years of professional experience
Work History
Dpd Group
Senior Sales Manager
01.2016 - 05.2018
Job overview
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
- Forecasted sales of $26000 and set successful policies to achieve sales objectives and related metrics within timeframe.
- Directed work of efficient administrative team maintaining accurate sales, inventory, and order documentation.
- Managed and motivated sales team to increase revenue by 43% in 3 month
Vodafone UK
Operations Manager
06.2018 - 12.2019
Job overview
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Devised processes to boost long-term business success and increase profit levels.
- Reviewed shift reports to understand current numbers and trends.
- Assisted in recruiting, hiring and training of team members.
- Partnered with vendors and suppliers to effectively manage and budget.
- Worked in a matrix management environment with oversight of division-level managers, operations, sales, finance, human resources, safety, and compliance.
- Trained new employees on proper protocols and customer service standards.
Jumia Group
Sales Manager's Assistant
01.2020 - 11.2021
Job overview
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Identified, hired, and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Monitored metrics and marketing investments to assess performance and implement continuous improvements.
- supervised a sales team of 17 people, stepping in to support employees and deliver smooth sales processes for clients.
Expedia Group
Marketing Coordinator
01.2022 - 09.2022
Job overview
- Boosted brand awareness with target customer demographics with social, print, and email campaigns.
- Answered general marketing department inquiries by email, phone, and mail.
- Composed daily posts for social media and helped build a corporate presence on Twitter, Facebook, and Instagram.
- Tracked and reported on marketing campaign responses.
- Planned and executed internal and external marketing events.
- Coordinated the creation and deployment of videos, social media posts, and other marketing collateral.
- Coordinated meetings between project members and clients to develop ideas, discuss progress, and set goals.
Freelacer
UI/UX Designer
07.2022 - Current
Job overview
- Communicated with product managers and Developers to translate project requirements and business objectives into polished user interfaces.
- Collaborated with teammates to deliver valuable features meeting business and customer needs.
- Conducted research by interviewing users, external customers, and various stakeholders.
- Devised site maps, user flows, wireframes, and mockups for designs based on proven methodologies, stakeholder requests, and end-user feedback.
- Tested websites at different design and production stages to assess conformance with designs.
- Identified, documented, and reported on technical factors impacting interface performance.
- Researched and proposed new solutions to make a website more user-friendly.
- Evaluated user research to convert abstract ideas and requirements into planning tools such as journey maps, user personas, and storyboards.
Education
University of AlexandriaEgypt
Bachelors from Business Administration And Management
2019
University Overview
Skills
- Market and Competitive Analysis
- Contract Negotiation Expertise
- CRM Software
- Verbal and Written Communication
- Team Oversight
- Business Development and Planning
- Product Knowledge
- Sales Process
- Business Development
- Sales Presentation
- Time Management
- Market Research
- Coaching and Mentoring
- Product and Service Management
- Exceptional Multitasking Skills
- Closing Techniques
- Competitor Research
- Database Management
- Sales Strategy Development
- Recruiting and Hiring
- Market Intelligence
Languages
English
Native or Bilingual
Timeline
UI/UX Designer
Freelacer
07.2022 - Current
Marketing Coordinator
Expedia Group
01.2022 - 09.2022
Sales Manager's Assistant
Jumia Group
01.2020 - 11.2021
Operations Manager
Vodafone UK
06.2018 - 12.2019
Senior Sales Manager
Dpd Group
01.2016 - 05.2018
University of Alexandria
Bachelors from Business Administration And Management
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