Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Family Childcare Provider,
Air Force
10.2021 - Current
Implementing daily routines and activities to stimulate and engage children.
Maintain schedule of requested hourly care of children
Organization and maintenance of individual child records: Including licensing-mandated forms, attendance records, daily observations, medical records, meals served, and incident reporting
Clean and sanitize surfaces such as tables, chairs, playroom equipment, and other high- touch areas
Develop lessons and activities to promote children's physical and emotional development.
Prepare daily nutritious snacks and meals for up to 6 children
Plan activities and trips that improve the physical, emotional, and social well-being of children in care
Document and track accounts receivable and accounts payable for bills, taxes, fees, and other program expenses.
Inbound Sales Associate
TIAA Bank Field
06.2018 - 04.2020
Handled both inbound and outbound enquiries from potential TIAA Bank customers
Prospected customers over the phone, discussing their situation and lending needs
Converted inbound and outbound enquiries into qualified customer appointments for our brokers across the country
Identified opportunities for customers to refinance their existing loans and obtain finance for new purchases
Assisted with marketing efforts by sending out information to customers on behalf of
Loan Officers, contributing to promotional campaigns and fostering client relationships
Created new accounts, entered personal, demographic, and payment information
Maintained teams email inbox; responded to and directed emails appropriately and filed once completed.
Consultation Coordinator
Automotive Broadcasting Network
01.2018 - 05.2018
Entered data, generated reports, and produced tracking documents.
Effectively introduced relationships with clients and consultants within the team
Maintained salesforce database with prospective, current, and former client information, including contact names, addresses, telephone numbers, email addresses, notes and activities
Provided other assistance as requested, which included, but not limited to, research, filing, downloading, and printing information.
Sales Administrative Assistant
Sheraton Virginia Beach Oceanfront Hotel
12.2015 - 06.2016
Created and maintained reports, documents and presentations to assist with administrative support.
Received and processed advance deposits from clients in accordance with company policies and contract terms
Collaborated with other teams to identify areas of opportunity and implement changes to optimize sales operations and reporting.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Sales Administrative Assistant
The Founders Inn and Spa
04.2014 - 12.2014
Tapestry Collection by Hilton - Virginia Beach, VA
Point of contact for sales department; Duties including but not limited to selling catering events, selling room-only social courtesy blocks, scheduling appointments, hosting site visits and meetings
Completed forms, reports, logs and records to quickly handle all documentation for sales department.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
Sales Coordinator
Holiday Inn Arlington at Ballston, an IHG Hotel
04.2012 - 04.2014
Provided administrative support to the sales team, including scheduling meetings, managing calendars, and making travel arrangements
Ensured all payments, master folios and advance deposits were received and submitted to the Accounting Department for processing.
Executed digital campaigns to improve brand awareness and online presence.
Collaborated with sales and marketing teams to coordinate promotional activities.
Supported sales and marketing teams in creation and implementation of marketing campaigns.
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