Sarah Fellows

Manage, analyze, and investigate long term worker compensation claims

· Partner with nurses, attorneys, and investigative services to monitor long term claims based on life expectancy and maximum medical improvement

· Multi-task large inventory of claims in a timely matter

· Communicate with clients and accurately evaluate exposure of claims

· Providing excellent customer service to all parties involved

· Work with and communicate effectively with third party vendors.

· Mentoring new adjusters coming into the role and assisting with training

Manage, analyze, and investigate long term worker compensation claims

· Partner with nurses, attorneys, and investigative services to monitor long term claims based on life expectancy and maximum medical improvement

· Multi-task large inventory of claims in a timely matter

· Communicate with accounts and accurately evaluate exposure of claims

· Providing excellent customer service to all parties involved

· Mentoring new adjusters coming into the role and assisting with training

· Attending hearings, mediations, and depositions as needed.

Manage, analyze, investigate and execute worker compensation claims

· Partner with nurses, attorneys, and co-workers to strategize and bring claims to resolution

· Proactively move claims forward and communicate effectively with all parties involved

· Provide excellent customer service

· Mentored new adjusters coming into the role and assisted with training

· Work with peers on multiple types of projects to better learn strategies to bring claims to resolution

• Managed budgets for multiple projects, ensuring cost-effective allocation of resources and minimizing overspend.
• Directed projects according to schedule and quality demands.
• Oversee and supervise projects at each stage of development.
• Providing excellent communication between clients, vendors, and installation supervisors.

Supervised ongoing daily production phases, while managing 13 baristas during assigned 8 hour work shift

- Responsible for upkeep of store, including:

· Tracking of all current inventory, processing restock orders, and verifying accuracy and arrival of previous orders

· Consistently clean and maintain store to company guidelines

· Manage the daily deposit and balancing tills.

· Supports any other position within store as needed and strives for continued improvement of customer experience

· Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.