SARAH FERNANDEZ
Glendale
Summary
Experienced with managing adult probation cases, ensuring compliance with court orders and rehabilitation plans. Utilizes strong communication and conflict resolution skills to foster offender rehabilitation and community safety. Track record of developing and implementing effective monitoring strategies to reduce recidivism.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Adult Probation Officer
Maricopa County Adult Probation Department
Phoenix, AZ
01.2025 - Current
- Conducted risk assessments to determine supervision levels for adult probationers.
- Developed and monitored individualized treatment plans, ensuring compliance with court mandates.
- Collaborated with community resources to facilitate rehabilitation services for probationers.
- Provided guidance and support to probationers in achieving personal and professional goals.
Case Manager Specialist
Department Of Child Safety
Phoenix, Az
08.2022 - 06.2024
- Created individual service plans outlining goals, objectives, strategies, activities, timelines, and outcomes for each case.
- Monitored progress towards goals on an ongoing basis through regular contact with clients and other involved parties.
- Utilized problem-solving skills to assess client needs and develop appropriate interventions for each case.
- Partnered with families or guardians to create supportive home environments that foster positive behavior change.
- Developed strong organizational and time management skills while managing multiple cases simultaneously.
Barista Shift Supervisor
Desert Diamond Casino
Glendale, Az
05.2021 - 08.2021
- Maintained accurate records of daily transactions, including sales totals, cash flow, inventory control, and personnel scheduling.
- Established effective communication channels between management team members and barista staff; encouraged open dialogue regarding issues or concerns.
- Maintained high standards of customer service during high-volume, fast-paced operations.
Part-Time Clerk
QuikTrip
Glendale, Az
02.2018 - 11.2020
- Operated office equipment including computers, printers, copiers, scanners.
- Maintained up-to-date knowledge of company services and products.
- Stocked products using first-in, first-out rotational procedure to avoid stockpiling.
- Promoted customer loyalty and consistent sales by delivering friendly service ad knowledge assistance.
Education
Bachelor of Science (B.S.) - Criminal Justice
Northern Arizona University
Flagstaff, AZ, US05-2022
Associate in Science (A.S.) - Criminal Justice
Glendale Community College
Glendale, AZ05-2020
High School Diploma - undefined
Raymond S. Kellis
Glendale, AZ05-2018
Skills
- Interpersonal Skills
- Time Management
- Critical Thinking
- Cultural Competency
- Professional Development
- Multitasking
- Effective Communication
- Case Assessment
Certification
- Crisis Intervention Team (CIT)
Languages
Spanish
Timeline
Adult Probation Officer
Maricopa County Adult Probation Department
01.2025 - Current
Case Manager Specialist
Department Of Child Safety
08.2022 - 06.2024
Barista Shift Supervisor
Desert Diamond Casino
05.2021 - 08.2021
Part-Time Clerk
QuikTrip
02.2018 - 11.2020
Associate in Science (A.S.) - Criminal Justice
Glendale Community College
High School Diploma - undefined
Raymond S. Kellis
Bachelor of Science (B.S.) - Criminal Justice
Northern Arizona University
Awards
Specialist of the Year (2023)