Sarah Fernandez
Akerman Security
Gainesville,GA
6
years of professional experience
Dynamic sales agent with a proven track record in client relations, customer support, and lead qualification. Committed to enhancing customer satisfaction and retention through tailored service and effective sales strategies.
Hardworking employee enthusiastic about learning many different fields inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Work History
Sales Agent
3 Years 7 Months- Developed and maintained strong client relationships to drive customer satisfaction and retention.
- Demonstrated product features and benefits to clients, improving understanding of security solutions.
- Conducted market research to identify potential leads and enhance sales strategies.
- Collaborated with team members to achieve monthly sales targets and streamline processes.
- Led initiatives to enhance customer engagement through personalized communication strategies.
- Developed strong relationships with clients through excellent customer service and regular follow-ups.
- Assisted call-in customers with questions and orders.
- Explained features and advantages of [Type] products or services to promote sales.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
Daycare Worker
2 Years 9 Months- Developed and implemented age-appropriate lesson plans tailored to individual learning needs.
- Supervised daily activities to ensure child safety and engagement in educational play.
- Collaborated with parents to communicate child development progress and address concerns.
- Trained new staff on best practices for child care and classroom management techniques.
- Monitored behavioral patterns, providing guidance to support emotional and social development.
- Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Taught children to organize toys, wash hands, and share by leading by example.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Assisted in creating a nurturing atmosphere by actively engaging with children through play, conversation, and care routines.
- Distributed food, napkins, and beverages in preparation for snack time.
Education
Cosmetology - Cosmetology
Skills
Sales strategy
Lead qualification
Cold calling
Objection handling
Client relations
Customer support
Technical support
Adaptability to change
Timeline
Sales Agent
Akerman Security
01.2017 - 08.2020Read More
Daycare Worker
Childcare Network
02.2014 - 11.2016Read More
Atlanta Beauty Academy
Cosmetology from Cosmetology
Read More