Sarah Ferreira
Roseville,CA
Summary
Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.
Overview
3
3
years of professional experience
Work History
Shift Leader
John's Incredible Pizza
07.2023 - Current
- Improved team productivity by implementing efficient scheduling and task delegation methods.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Assisted managers in setting goals for each department within the store and monitored progress toward those objectives regularly.
Sales Associate
Daphne's Greek Restaurant
05.2022 - 07.2023
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Cashier
Restaurant Depot
05.2021 - 05.2022
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
High School Diploma -
Woodcreek High School
Roseville, CA05.2020
Skills
- Production Reporting
- Operations Support
- Customer Service Management
- Production Scheduling
- Team Motivation
- POS System Operation
- Staff Education and Training
- Training Assistance
- Team Leadership
- Positive Attitude
- Sales Expertise
- Strong Verbal and Written Communication
Timeline
Shift Leader
John's Incredible Pizza
07.2023 - Current
Sales Associate
Daphne's Greek Restaurant
05.2022 - 07.2023
Cashier
Restaurant Depot
05.2021 - 05.2022
High School Diploma -
Woodcreek High School
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