Sarah Fiefhaus
London,KY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Youth Service Center Family Educator
Laurel County Board Of Education
12.2021 - Current
- Monitored health and dental records to provide children with regular screenings and follow-up for treatment needs.
- Referred families to resources to support individual plans, documenting referrals, tracking progress towards goals and following up with students on personal success.
- Supported parents in establishing bases for both medical and dental services, cultivating continuity of health care for individuals with particular needs.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Documented data and completed accurate updates to case records.
- Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
- Intervened in crisis situations and counseled children experiencing emergencies and disruptive incidents.
- Conducted outreach to families and other community partners to identify ways to address social, emotional and behavioral needs.
- Collaborated with school personnel, parents and mental health providers to maintain comprehensive and integrated approach to student services.
Aviation Resource Management
United States Air Force
11.2017 - 11.2021
- Supervised department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems.
- Observed staff to review compliance and safety to minimize losses due to violations or damage.
- Maintained and withheld a secret security clearance.
- Created and enforced detailed organization processes to increase quality and service standards.
Front Desk Clerk
Marriott
05.2016 - 11.2017
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collected room deposits, fees, and payments.
- Used internal software to process reservations, check-ins and check-outs.
- Maintained transaction security by verifying payment cards against identification.
- Contacted housekeeping staff and maintenance department to resolve issues with guest rooms.
- Introduced customers to resort amenities with pleasant and helpful demeanor.
- Maintained clean and organized front desk areas to uphold polished company image.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
Education
High School Diploma -
South Laurel High School
London, KY05.2016
Skills
- Family Support
- Client Documentation
- Home Visits
- Individual and Family Counseling
- Family Services
Timeline
Youth Service Center Family Educator
Laurel County Board Of Education
12.2021 - Current
Aviation Resource Management
United States Air Force
11.2017 - 11.2021
Front Desk Clerk
Marriott
05.2016 - 11.2017
High School Diploma -
South Laurel High School
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