Sarah Flynn
Bartlesville,OK
Summary
Dynamic Associate Director of Recreation and Wellness with a proven track record of driving operational efficiency, enhancing student engagement, and fostering departmental growth. Expertise in business administration and motivational leadership complements a strong ability to solve complex problems and develop high-performing teams. Successfully spearheaded cross-departmental training initiatives while streamlining processes to elevate overall performance and optimize resource management. Recognized for a robust work ethic and approachable demeanor, cultivating positive relationships with students, staff, and campus partners to create an inclusive and thriving community.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Associate Director of Recreation and Wellness
Campus Wellness & Recreation
01.2025 - Current
- Provide leadership to the wellness & recreation team, which includes the development of annual goals and priorities, facilitating team meetings, and general support of staff and programs.
- Hire, train, supervise, and evaluate full-time staff members overseeing operations, recreational sports, esports, and departmental assistant.
- Oversee the daily operations and scheduling of Collins Fitness Center, Esports gaming lounge and team rooms, and Mabee racquetball courts.
- Develop and enforce facility usage, safety, and security policies.
- Plan, manage, and evaluate the annual operating budget; oversee purchasing, maintenance, and replacement of all fitness and gaming equipment.
- Participate in the review of departmental policies and procedures.
- Develop, maintain, and assess a risk management program ensuring facilities and activities follow appropriate standards of care.
- Hire and supervise hourly fitness instructors and personal trainers.
- Manage student employee hiring process and maintain updated job descriptions.
- Oversee collection and retention of required immunization records for all enrolled students.
- Represent Campus Wellness & Recreation at weekly Event Resource Group meetings.
- Manage relationship with CareATC, vendor for Hurricane Health services: oversee contract, ensure service quality, approve invoices, and collaborate on health-related initiatives.
Operational Manager
LA Fitness
08.2021 - 10.2024
- Travel to other locations and effectively train new Operational managers.
- Oversee locations within the area and provide assistance to other Operational Managers.
- Effectively schedule facility maintenance, vendors and supply orders.
- Ensure member retention through strong customer service practices.
- Assist sales department in selling amenities within the facility.
- Manage payroll and supply budget, streamlining operations to increase profit.
- Hire, onboard, and train new employees to meet business requirements.
- Analyze and report on key performance metrics to senior management.
- Supervise staff, schedule employees, and maintain compliance with company policies.
- Oceanside
Visual Merchandising
Lowe's
03.2020 - 08.2021
- Maintained visual merchandising standards, creating an appealing store environment for customers.
- Oversaw the implementation and completion of projects throughout the store.
Intern
Allen Americans Hockey Club
12.2020 - 03.2021
- Supported event planning and execution for athletic campaigns, ensuring smooth operations and participant satisfaction.
Intern
Positive Coaching Alliance
01.2020 - 05.2020
- Developed engaging social media content aligned with brand messaging and audience interests.
- Monitored social media channels to respond promptly to customer inquiries and feedback.
- Conducted research on industry trends to inform content strategy and enhance engagement.
Head Cashier
Lowe's Companies Inc
05.2018 - 03.2020
- Supervised cash handling operations, ensuring accuracy and compliance with company policies.
- Trained and mentored new cashiers on register procedures and customer service best practices.
- Collaborated with management to develop staff schedules aligned with peak store hours.
- Monitored team performance, providing feedback to foster professional growth and accountability.
- Addressed customer inquiries and resolved issues, ensuring high levels of satisfaction.
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
Marketing Intern
North Texas University Athletics
07.2019 - 08.2019
Education
Master of Science (M.S.) - Sports Administration
Southeastern Oklahoma State University
Bachelor of Science (B.S.) - Sports Management
Texas Woman's University
Skills
- Leadership & Staff Training
- Business Administration
- Budget development and Management
- Recruiting and Hiring
- Facility Operations & Risk Management
- Motivational Leadership
- Policy/Procedure Development and Implementation
- Data Collection & Continuous Improvement
- Strong Interpersonal and Communication Skills
- CPR Certified
- Facility operations
Certification
- Licensed CPR Instructor
Timeline
Associate Director of Recreation and Wellness
Campus Wellness & Recreation
01.2025 - Current
Operational Manager
LA Fitness
08.2021 - 10.2024
Intern
Allen Americans Hockey Club
12.2020 - 03.2021
Visual Merchandising
Lowe's
03.2020 - 08.2021
Intern
Positive Coaching Alliance
01.2020 - 05.2020
Marketing Intern
North Texas University Athletics
07.2019 - 08.2019
Head Cashier
Lowe's Companies Inc
05.2018 - 03.2020
Bachelor of Science (B.S.) - Sports Management
Texas Woman's University
Master of Science (M.S.) - Sports Administration
Southeastern Oklahoma State University