Sarah Foran
Liberty Hill,Texas
Summary
Dedicated professional with 10 years of experience optimizing productivity, efficiency and service quality across various environments. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
7
7
years of professional experience
Work History
Account Coordinator
United Finishes
01.2021 - Current
- Account coordinator/project planner supporting Drees Homes, Dallas-Fort Worth (DFW)
- Manages 20 homes weekly across 15 developments as Drees custom on your lot home builds; averaging 3 home completions a day from drawing receipt to final pre-bill
- Works with customer to set goals, priorities, and strategies for average bids/project sizes ranging from $10k to $90k
- Identifies key points impacting estimation values with careful evaluations of project plans, specifications, and prioritization of requirements to meet milestone/deadline dates
- Prepares thorough internal and external reports based on skilled compilation and distillation of related data for all managed projects
- Strengthened budget planning by contributing administrative expertise and operations knowledge
- Continuous improvement, focus on implementing effective processes and procedures for both firm and customers.
Manager
SportClips
01.2018 - 01.2021
- Exceeded expectations, attained President's Club store Brand Ambassador status within 12 months
- Grossed over $650K/year exceeding sales targets of $500K; served 450-500 customers/week, and placed on 1 star manager position
- Exceeded corporate targets: customer satisfaction rating of 97%; 84% return rate of new customers; minimum retail avg $4.00/person; 90% backbar; and cut time below 16 minutes
- Expertly managed daily operations, staff training/scheduling, inventory management, and customer service
- Exceptional staff reviews, retention rates, and reputation have resulted in multiple corporate offers to return to rebuild and open new stores.
Office Manager
Watkins Insurance Group
07.2017 - 01.2018
- Expertly supervised front office activities and cross organization collaboration including accounts payable and receivable, account reconciliation, reception, document management, office supplies/inventory control and purchasing
- Keenly focused on continuous improvement, evaluated and reviewed office procedure efficiency
- Within six months skillfully executed optimized several work processes; result: 50% budget decrease
- Utilized a local company instead of big box
- Reengineered/standardized supply ordering process and aligned supply budget per position
- Implemented quarterly restocking in lieu of monthly to more effectively manage restocking
- Worked with local coffee company to reduce price and increase offerings; improved employee satisfaction.
Education
Bachelor of Science (B.S.) -
Texas State University
Skills
- Account Management
- Customer Service
- Workflow Optimization
- Relationship Building
- Budget Management
- Team Leadership
- Documentation and Recordkeeping
- Project Coordination
Timeline
Account Coordinator
United Finishes
01.2021 - Current
Manager
SportClips
01.2018 - 01.2021
Office Manager
Watkins Insurance Group
07.2017 - 01.2018
Bachelor of Science (B.S.) -
Texas State University
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