SARAH FOXX
Seneca,SC
Summary
Customer service specialist with a visionary approach and a solid background in diverse roles, leveraging extensive experience to elevate customer satisfaction through exceptional communication and problem-solving abilities. Proficient in cash handling, strategic planning, and Microsoft Office tools, optimizing operational efficiency and fostering positive team dynamics. Passionate about continuous learning and adaptability in dynamic environments, with a focus on enhancing operational efficiency and customer experiences.
Overview
8
8
years of professional experience
Work History
Recruiter
Allied Workforce Solutions
08.2024 - Current
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Coordinated schedules to arrange management interviews with applicants.
- Executed weekly payroll administration.
- Provided exceptional customer service to both candidates and clients, fostering long-term partnerships.
- Partnered with HR teams to determine workforce planning needs, aligning recruitment efforts with business objectives.
Barista
Starbucks
11.2023 - 08.2024
- Handles customer transactions efficiently.
- Crafted beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Certified Nursing Assistant
Prisma Health
12.2022 - 11.2023
- Assisted with daily hygiene needs
- Ensured patient well-being through attentive care, prompt response to requests, and meticulous documentation of vital signs and daily activities
- Maintained comprehensive patient records, including vital statistics and daily care activities, contributing to continuity of care and treatment efficacy
- Worked closely with nursing staff to deliver holistic patient care, addressing comfort needs and assisting with essential daily hygiene routines
Server
The Galley Restaurant
04.2022 - 12.2022
- Greeted customers and answered questions
- Ensured customer satisfaction
- Provided customer service including taking orders and bringing food efficiently and quickly
Receptionist/ Accountant
Kroeger Marine Construction
07.2021 - 01.2022
- Responsible for Accounts Payable
- Managed multi-faceted administrative tasks including customer correspondence, appointment scheduling, invoice processing, payroll execution, and accounts payable oversight
- Fostered positive client relationships through responsive communication, while ensuring smooth internal operations via meticulous financial and administrative support
- Entered invoices
- Handled Payroll
- Designed signs and menus for events
- Maintained and updated records, ensuring data integrity
- Crafted precise payroll entries in Kronos, minimizing errors and streamlining financial processes
Administrative Assistant
Aramark Clemson University
03.2020 - 02.2021
- Directed incoming phone calls.
- Managed documentation systems.
- Coordinated timekeeping records to ensure compliance with policies.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Food Service
Aramark Clemson University
09.2018 - 03.2020
- Managed catering arrangements according to client specifications.
- Arranged efficient workstation layouts.
- Analyzed food service operations at various facilities to identify areas requiring improvements in compliance with safety standards or cost-efficiency measures.
Receptionist
Glenn, Haigler, Stathakis, and Hanis L.L.P
06.2017 - 10.2017
- Greeted clients and visitors as needed
- Answered phone calls with clients, scheduled appointments
- Coordinated schedules, and meetings between clients and lawyers
- Delivered documents to the courthouse
- Created documents, fax papers, distributed mail
Education
ASSOCIATE IN SCIENCE -
Tri-County Tech
01.2023
HIGH SCHOOL DIPLOMA -
Walhalla High School
01.2017
Skills
- Customer service
- Cash handling
- Microsoft Word
- Microsoft Excel
- Communication
- Epic
- Problem solving
- Analytical thinking
- Strategic planning
- Adaptability
- Time management
- Patient care
- Documentation
- Data entry
- Scheduling
Timeline
Recruiter
Allied Workforce Solutions
08.2024 - Current
Barista
Starbucks
11.2023 - 08.2024
Certified Nursing Assistant
Prisma Health
12.2022 - 11.2023
Server
The Galley Restaurant
04.2022 - 12.2022
Receptionist/ Accountant
Kroeger Marine Construction
07.2021 - 01.2022
Administrative Assistant
Aramark Clemson University
03.2020 - 02.2021
Food Service
Aramark Clemson University
09.2018 - 03.2020
Receptionist
Glenn, Haigler, Stathakis, and Hanis L.L.P
06.2017 - 10.2017
ASSOCIATE IN SCIENCE -
Tri-County Tech
HIGH SCHOOL DIPLOMA -
Walhalla High School
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