Summary
Overview
Work History
Education
Skills
Certification
Systems
Publications
References
Timeline
Generic

Sarah Francis Smith

Atlanta,GA

Summary

Senior Manager with a proven track record at Lyra Health, excelling in clinical quality assurance and strategic planning. Expert in data analysis and performance monitoring, I architected impactful quality strategies that enhanced client care. Passionate about driving continuous improvement, I leverage data-driven insights to inform decision-making and elevate service delivery.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Senior Manager, Clinical Quality + Performance

Lyra Health
01.2025 - Current
  • Architected and executed clinical quality and performance strategy for Lyra care coaching program.
  • Designed monitoring infrastructure for established quality benchmarks.
  • Prepared clinical readouts and analyses for Lyra leadership to facilitate decision-making.
  • Implemented ad-hoc monitoring strategies addressing program changes and emerging issues.
  • Performed analyses to extract insights into key program questions with data science and analytics teams.
  • Created presentations on critical topics for Town Hall, training sessions, coach development, and other forums.

Senior Clinical Quality Lead

Lyra Health
01.2022 - 01.2025
  • Developed and implemented systems to monitor clinical quality of mental health coaching program at scale.
  • Facilitated large-scale program evaluation to assess effectiveness and areas for improvement.
  • Established performance monitoring processes for mental health coaches to enhance service delivery.
  • Supported programmatic interventions aimed at continuous quality improvement across the program.

Clinical Quality Lead

Lyra Health
11.2020 - 01.2022
  • Facilitate clinical consultation for extensive network of mental health coaches on integrating evidence-based principles for clients with mild to moderate mental health concerns.

Clinical Psychologist

Veterans Administration Medical Center
Atlanta, GA
05.2018 - 01.2020
  • Deliver brief treatment targeting behavior change related to medical issues and various mental health concerns

Postdoctoral Psychology Fellow

Emory University Faculty Staff Assistance Program
Atlanta, GA
09.2016 - 01.2017
  • Delivered behavioral mental health services, encompassing comprehensive assessment, brief therapy, and case management for Emory employees and dependents.

Predoctoral Psychology Intern

Atlanta VA Medical Center
Atlanta, GA
08.2015 - 01.2016
  • Facilitated individual and group therapy across multiple rotations within medical center, emphasizing primary care mental health integration to enhance patient outcomes.

Education

Ph.D. - Clinical Psychology

Emory University
Atlanta, GA
01.2016

Master of Arts - Clinical Psychology

Emory University
Atlanta, GA
01.2013

Bachelor of Arts - Psychology

Vanderbilt University
Nashville, TN
12-2010

Skills

  • Strategic planning
  • Project management
  • Clinical quality assurance
  • Performance monitoring
  • Program evaluation
  • Presentation development
  • Data analytics
  • Reporting management

Certification

  • 2017 – Present Licensed Psychologist
  • Georgia Board of Psychology #PSY004120

Systems

  • Snowflake, SQL, Coefficient, Google Sheets, Confluence/Jira, Asana, Workramp, ZenDesk, LucidChart, Salesforce

Publications

  • Owusu, J. T., Wang, P., Wickham, R. E., Smith, S. F., Lee, J. L., Chen, C., & Lungu, A. (2023). Outcomes of a Live Messaging, Blended Care Coaching Program Among Adults With Symptoms of Anxiety: Pragmatic Retrospective Cohort Study. JMIR Formative Research, 7, e44138.
  • Lilienfeld, S.O., Watts, A.L., Smith, S.F., Patrick, C.J., & Hare, R.D. (2018). Hervey Cleckley (1903 – 1984): Contributions to the study of psychopathy. Personality Disorder: Theory, Research, and Treatment.
  • Watts, A.L., Rohr, J.C., McCauley, K.L., Smith, S.F., Howe, K.L., Lilienfeld, S.O. (2018).. Do psychopathic birds of a feather flock together? Psychopathic personality traits and romantic preferences. Journal of Personality, 1–21.
  • Patton, C.L., Smith, S.F., & Lilienfeld, S.O. (2018). Psychopathy and heroism in first responders: Traits cut from the same cloth? Personality Disorders: Theory Research, and Treatment, 9, 354-368.
  • Watts, A.L., Waldman, I.D., Smith, S.F., Poore, H.E., & Lilienfeld, S.O. (2017). The nature and correlates of the dark triad: The answers depend on the questions. Journal of Abnormal Psychology, 7, 951-968.
  • Lilienfeld, S.O., Sauvigné, K.C., Reber, J., Watts, A.L., Hamann, S., Smith, S.F., ... & Tranel, D. (2016). Potential effects of severe bilateral amygdala damage on psychopathic personality features: A case report. Personality Disorders.
  • Lilienfeld, S.O., Smith, S.F., & Watts, A.L. (2016). The perils of unitary models of the etiology of mental disorders—The response modulation hypothesis of psychopathy as a case example: Rejoinder to Newman and Baskin-Sommers (2016). Psychological Bulletin, 142, 1394 – 1403.
  • Neo, B., Sellbom, M., Smith, S.F., & Lilienfeld, S.O. (2016). Of Boldness and Badness: Insights into Workplace Malfeasance from a Triarchic Psychopathy Model Perspective. Journal of Business Ethics, 1 – 19.
  • Lilienfeld, S.O., Smith, S.F., Sauvigne, K., Patrick, C.J., Drislane, L.E., Latzman, R.D., Krueger, R.F. (in press). Is boldness relevant to psychopathic personality? Meta-analytic relations with non- PCL-based measures of psychopathy. Psychological Assessment, 28, 1172 – 1185.
  • Lilienfeld, S.O., Watts, A.L., Smith, S.F. (2015). Successful psychopathy: A scientific status report. Current Directions in Psychological Science, 24, 298 – 303.
  • Smith, S.F., & Lilienfeld, S.O. (2015). A meta-analytic and narrative examination of the response modulation hypothesis of psychopathy. Psychological Bulletin, 141, 1145 – 1177.
  • Lilienfeld, S.O., Watts, A.L., Smith, S.F., & Berg, J.M. (2014). Psychopathy deconstructed and reconstructed: Identifying and assembling the building blocks of Cleckley’s chimera. Journal of Personality, 83, 593 – 610.
  • Lilienfeld, S.O., Latzman, R.D., Watts, A.L., Smith, S.F., & Dutton, K. (2014). Correlates of psychopathic personality traits in everyday life: Results from a large community survey. Frontiers in Psychology, 5, 1 – 11.
  • Claes, L., Tavernier, G., Roose, A., Bijttebier, P., Smith, S.F., & Lilienfeld, S.O. (2014). Identifying personality subtypes based on the Five Factor Model dimensions in male prisoners. International Journal of Offender Therapy and Comparative Criminology, 58, 41 – 58.
  • Berg, J.M., Smith, S.F., Watts, A.L., Ammirati, R., Green, S., & Lilienfeld, S.O. (2013). Misconceptions regarding psychopathic personality: Implications for clinical practice and research. Neuropsychiatry, 3, 63 – 74.
  • Watts., A.L., Lilienfeld, S.O., Smith, S.F.¸ Miller, J.D., Campbell, W.K., Waldman, I.D., Rubenzer, S.J., & Faschingbauer, T.R. (2013). The double-edged sword of narcissism: Implications for successful and unsuccessful leadership among the U.S. presidents. Psychological Science, 24, 2379 – 2389.
  • Smith, S.F., Coffey, K., Lilienfeld, S.O., & Dabbs, J.M. (2013). Are psychopaths and heroes twigs off the same branch? Evidence from three nonclinical samples and the U.S. presidents. Journal of Research in Personality, 47, 634 – 646.

References

References available upon request.

Timeline

Senior Manager, Clinical Quality + Performance

Lyra Health
01.2025 - Current

Senior Clinical Quality Lead

Lyra Health
01.2022 - 01.2025

Clinical Quality Lead

Lyra Health
11.2020 - 01.2022

Clinical Psychologist

Veterans Administration Medical Center
05.2018 - 01.2020

Postdoctoral Psychology Fellow

Emory University Faculty Staff Assistance Program
09.2016 - 01.2017

Predoctoral Psychology Intern

Atlanta VA Medical Center
08.2015 - 01.2016

Ph.D. - Clinical Psychology

Emory University

Master of Arts - Clinical Psychology

Emory University

Bachelor of Arts - Psychology

Vanderbilt University
Sarah Francis Smith
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