Sarah Fried
Silvercreek
Summary
Dedicated medical billing and coding professional currently graduating from UMA, possessing robust customer communication skills and multiple certifications including CPC. Experienced in custodial roles across commercial and residential environments, demonstrating a commitment to maintaining high standards of service. As an ambitious Receptionist, adept at managing front desk operations, utilizing strong organizational skills to enhance administrative efficiency and customer service. Aiming to leverage expertise in a dynamic environment to support company growth while balancing the responsibilities of a stay-at-home mom to a special needs child.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Receptionist
Olympic Health and Safety
01.2022 - Current
- Handle high volume incoming calls with greeting and knowledgeable support
- Complied with corporate regulations and policies, registered home visits
Home Care Provider
Self-employeed
Silver Creek
02.2009 - Current
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Maintained updated knowledge through continuing education and advanced training.
- Enhanced satisfaction levels by addressing challenges with out-of-the-box solutions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Streamlined management of necessary home-related obligations.
- Executed daily responsibilities with precision and effectiveness.
Housekeeper
Linda Authurs-personal home
01.2019 - 12.2019
- Handled and reported equipment and products needed
- Completed pre-cleaning tasks to prepare room for deep cleans
- Demonstrate initiative to complete housekeeping tasks with minimal supervision
Babysitter
Cassandra Heck-mother of child
01.2018 - 12.2019
- Help child through personal issues with caring age appropriate support
- Maintained neat and sanitary condition in shared and private areas
- Planned age appropriate activities to engage child
- Met needs of child as young as two days old with regular diaper changes and naps
Call Center Representative
ACS- xerox company
01.2011 - 12.2012
- Completed with data security and confidentiality policies to safeguard customer information
- Delivered accurate organizational information out products service or opportunities
- Took ownership over customer concerns following issue through to resolution
- Completed high volume of inbound and outbound calls with deadlines
- Navigated multiple computer applications while conversing with customer
Education
billing and coding graduation -
UMA
Clearwater, Florida06.2025
Ba - science, childhood education, special education
Grand Cannon University
Grand Canyon, ArizoniaSkills
- Quick Adjustment to Change
- Billing and coding
- Client Relations
- Daily Operations Oversight
- Prioritization and Scheduling
- Housekeeping
- Office equipment operations
- First Aid and CPR
- Telephone skills
- Strong Communication Skills
- Organization skills
- Multitasking and prioritization
- Schedule management
Websites
Certification
- Certified Peer Specialist
Timeline
Receptionist
Olympic Health and Safety
01.2022 - Current
Housekeeper
Linda Authurs-personal home
01.2019 - 12.2019
Babysitter
Cassandra Heck-mother of child
01.2018 - 12.2019
Call Center Representative
ACS- xerox company
01.2011 - 12.2012
Home Care Provider
Self-employeed
02.2009 - Current
billing and coding graduation -
UMA
Ba - science, childhood education, special education
Grand Cannon University
Similar Profiles
Melissa MagañasMelissa Magañas
Pharmacy Technician II at Olympic Heritage Behavioral HealthPharmacy Technician II at Olympic Heritage Behavioral Health
Rachael VosikaRachael Vosika
Crisis Clinician at Olympic Health and Recovery ServicesCrisis Clinician at Olympic Health and Recovery Services
MARC WARFIELDMARC WARFIELD
Lead Video Editor / Edit Coordinator at Olympic Channel / Olympic Broadcast Services / International Olympic CommitteeLead Video Editor / Edit Coordinator at Olympic Channel / Olympic Broadcast Services / International Olympic Committee
Sherry ThompsonSherry Thompson
Patient Service Representative at Harbin ClinicPatient Service Representative at Harbin Clinic
Ella GailElla Gail
Receptionist at Metamorphosis Salon and Day SpaReceptionist at Metamorphosis Salon and Day Spa