Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sarah Gamble

BIRMINGHAM,AL

Summary

Serviced-focused General Manager with 10 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen. General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.

Overview

12
12
years of professional experience

Work History

General Manager and Project Manager

FHP Construction Inc
08.2019 - Current
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Formulated policies and procedures to streamline operations.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Collaborated with cross-functional teams to develop innovative solutions.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Reported issues to higher management with great detail.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Trained new employees on proper protocols and customer service standards.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.

General Manager and Communications Management

First Seeker Carriers
08.2012 - 08.2019
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
  • Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
  • Drove the successful execution of numerous large-scale projects while closely managing costs/budgetary constraints associated with planning/management activities.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Collaborated with cross-functional teams to develop innovative solutions.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.

Education

Bachelor of Science - Business And Human Resource Management

University of Phoenix
Tempe, AZ
05.2010

Skills

  • P&L Management
  • Financial Administration
  • Quality Management
  • Customer Relationship Management
  • Account Management
  • Staff Management
  • Budget Development
  • Networking abilities

Timeline

General Manager and Project Manager

FHP Construction Inc
08.2019 - Current

General Manager and Communications Management

First Seeker Carriers
08.2012 - 08.2019

Bachelor of Science - Business And Human Resource Management

University of Phoenix
Sarah Gamble