Sarah Garcia
Omaha,NE
Summary
Skilled in crisis intervention and empathetic client engagement, I've significantly enhanced patient outcomes at Heartland Family Service. Leveraging expertise in substance abuse support and assertive community treatment, my collaborative approach and problem-solving abilities have consistently improved team efficiency and client satisfaction, with a notable increase in successful treatment plans.
Overview
23
23
years of professional experience
Work History
Rehab Specialist
Heartland Family Service
Harlan, IA
11.2022 - 08.2024
- Encouraged patient participation in activities that promote health and well-being.
- Assisted clients with enhancing skills in areas such as job searching, interviewing and business and personal etiquette.
- Monitored patient responses to treatments, interventions, and medications.
- Demonstrated sensitivity and competence in treating patients from diverse backgrounds.
- Recorded comprehensive patient histories and coordinated treatment plans with multi-disciplinary team members. The Rural ACT team met daily.
- Acted as client advocate, coordinating required services and resolving emergency problems in crisis situations.
- Collaborated with other healthcare providers to coordinate comprehensive care for clients.
- Attended continuing education courses related to current trends in the field of mental health counseling.
- Implemented evidence-based interventions based on best practices in the field of mental health counseling, and case management.
- Modified treatment activities or approaches as needed to comply with changes in clients' status.
- Assisted clients with identifying feelings and behaviors by asking open-ended questions.
- Executed appropriate risk assessment and mitigation strategies associated with suicide or self-harm behaviors.
- Identified gaps in available services or resources within the community that could be addressed through targeted interventions.
- Educated family members about their loved one's diagnosis, available treatments options and community supports.
- Maintained detailed records of client interactions, diagnoses, assessments, and treatment plans.
- Dispensed medications in accordance with established protocols.
- Vocational Rehabilitation, Crisis Stabilization Programs.
- Assessments: (DLS) Daily Living Skills, (DLA-20) Daily Living Activities, (BPRS) The Brief Psychiatric Rating Scale, Wellness Plan, ROIs, Medicaid, SSI
Crisis Stabilization Coordinator
Omaha Home for Boys
Omaha, NE
02.2019 - 09.2021
- Intake of new clients, ACE's Score, Treatment Plan, Individual Safety Plan.
- Entering data into Salesforce, Quick Mar.
- Lead Supervisor.
- Create weekly schedules, assign chores, and keep up-to-date bed charts.
- Gathered and analyzed cultural, educational, social, therapeutic, and demographic data about the community to guide local program development.
- Hold weekly or bi-weekly staff supervision meetings regarding performance and new policies and procedures.
- Create or update therapeutic programming.
- Counseling clients and staff.
- Interviewing and hiring new staff, and extensive training of new staff.
- Working side by side with probation, GAL, police, families, social workers, and therapists.
Administrative Assistant
Omaha Conservatory Of Music
Omaha, NE
03.2019 - 05.2020
- Facilitated processing of student enrollment forms.
- Successfully prepared Google spreadsheets, data reports, and Google documents.
- Managed event setup and technical equipment operations.
- Collected and examined cultural, educational, social, and demographic data.
- Addressed public queries through multiple communication channels.
- Create programs for public events.
- Managed financial transactions via FACTS.
Behavioral Treatment Tech
Siena Francis House
Omaha, NE
01.2019 - 03.2020
- Intake of new clients and exiting clients who leave the Miracles Program.
- Entering data into HMIS (Homeless Management System)
- Medication management.
- Create weekly schedules, assign chores, and keep up-to-date bed charts.
- Gathered and analyzed cultural, educational, social, and demographic data about the community to guide local program development.
- Hold weekly meetings with regard to new policies and procedures.
- Create/Update Miracle Program policies and procedures.
- Counseling clients in the Miracle Program, provided guidance for shelter guests
- Ordering supplies.
- Partnered with local organizations to obtain client-required materials.
- Perform substance abuse screenings.
- Monitored clients' behaviors and intervened when necessary.
Youth Minister
City Light Benson Church
Omaha, NE
02.2016 - 02.2020
- Acted as a confidant for many young church members to enhance faith and personal growth.
- Arranged community service projects for youth members of the church.
- Addressed critical issues faced by the younger demographic.
- Referred families to shelters, legal resources, and educational programs.
- Interacted with diverse ethnic and cultural groups.
- Offered support and advice to families.
- Engaged in interfaith, community and recreational activities for religious programs.
- Directed weekly youth meetings, special group events, and overnight excursions.
- Served as a resource person for parents seeking advice on how to address specific problems faced by their children.
- Mentored young adults in the development of leadership skills through various activities.
Cashier
Sam's Club
Omaha, NE
01.2018 - 12.2018
- Created and maintained cash reports at the end of each shift.
- Responded to customer questions and requests in a prompt, efficient manner.
- Worked with the management team to implement the proper division of responsibilities.
- Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
- Provided comprehensive training for new team members.
- Ensured quality-driven execution of all tasks and assignments.
- Stocked shelves with merchandise when needed.
Youth/Children's Ministry Director
Twin City Christian Church
Council Bluffs , IA
03.2010 - 07.2016
- Collaborated with youth pastors to establish program objectives and achieved outcome goals by devising effective strategies.
- Provided counseling to students with spiritual and personal issues, and maintained relationships with students.
- Organized group activities and outings for adults and teens, and led weekly Bible study meetings.
- Created fundraising strategies tied to several missions, programs, and goals.
- Gathered and analyzed cultural, educational, social, and demographics data about the community to guide local program development.
- Kept records of youth participation and the youth ministry budget.
- Acted as a confidant for many young church members to enhance faith and personal growth.
- Built rapport with teenagers and their guardians by delivering engaging Sunday School lectures and organizing and hosting events for young ministry members.
- Handled crisis situations involving children and adolescents.
- Referred families to shelters, legal resources, and educational programs.
- Engaged daily with individuals from various ethnic and cultural backgrounds.
- Provided guidance for families.
Owner/Provider
Sarah's Home Sweet Second Home Daycare
Omaha, NE
09.2001 - 04.2014
- Maintained a structured and conducive learning environment.
- Facilitated amicable resolutions for employee and parent disagreements.
- Performed analysis, construction, and calculations for daily accounting records.
- Formulated and deployed enhanced protocols.
- Engaged with parents throughout enrollment via tours, newsletters, and direct interaction.
- Developed comprehensive activity plans on a monthly basis.
- Recognized signs of potential emotional or developmental concerns in children, and brought them to parents' or guardians' attention.
- Maintained accurate and detailed records, including staff and child files on enrollments, attendance, health and safety, emergency contact information, and incident reports.
- Operated in full compliance with licensing and safety regulations, including fire and disaster preparedness, Nebraska Department of Public Health codes, and USDA nutritional guidelines.
- Addressed behavioral and learning issues with parents and daycare management.
Education
Bachelor of Science - Trauma Counselor
Liberty University
Lynchburg, VA01-2019
Bachelor of Science - Religion: Christian Counseling
Liberty University
Lynchburg, VA01-2018
Associate of Arts - Religion: Youth Ministry
Liberty University
Lynchburg, VA01-2016
Associate of Arts - Criminal Justice
Metro Community College
Omaha, NE01-2005
Skills
- Expertise in crisis intervention techniques
- Substance abuse support
- Assertive Community Treatment
- Suicide risk assessment
- Time management abilities
- Treatment Planning
- Problem-solving abilities
- Dialectical behavior therapy
- Heart saver CPR AED (CPR AED)
- Dual diagnosis treatment
- Mental health assessment
- Teamwork
- Individual counseling
- Medication monitoring
- Case documentation
- Empathy development
- Tracking client progress
- Building rapport
- Safety and risk assessments
Timeline
Rehab Specialist
Heartland Family Service
11.2022 - 08.2024
Administrative Assistant
Omaha Conservatory Of Music
03.2019 - 05.2020
Crisis Stabilization Coordinator
Omaha Home for Boys
02.2019 - 09.2021
Behavioral Treatment Tech
Siena Francis House
01.2019 - 03.2020
Cashier
Sam's Club
01.2018 - 12.2018
Youth Minister
City Light Benson Church
02.2016 - 02.2020
Youth/Children's Ministry Director
Twin City Christian Church
03.2010 - 07.2016
Owner/Provider
Sarah's Home Sweet Second Home Daycare
09.2001 - 04.2014
Bachelor of Science - Trauma Counselor
Liberty University
Bachelor of Science - Religion: Christian Counseling
Liberty University
Associate of Arts - Religion: Youth Ministry
Liberty University
Associate of Arts - Criminal Justice
Metro Community College
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