Sarah Gardner
Durant,OK
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
6
6
years of professional experience
Work History
Armed Security Officer
Choctaw Nation of Oklahoma
Durant, Oklahoma
06.2023 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
- Organized and detail-oriented with a strong work ethic.
Administrative Assistant
Black Hills Energy
Fayetteville, AR
12.2022 - 01.2023
- Handling and settling invoices
- Billing for parts and labor as well as reviewing submitted orders and rejecting anything that is incorrectly submitted.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient
- Created and maintained databases to track and record customer data
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
Manufacturing Associate
VI
Sherman, TX
10.2021 - 08.2022
- Assembled products to meet production requirements and daily established quotas
- Inspected finished products for quality and adherence to customer specifications
- Inspected products and machines to maintain quality and efficiency
- Examined incoming materials and compared to documentation for accuracy and quality
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems
- Maintained organized work area by cleaning and removing hazards
Medical Administrative Assistant
McGrael Urology
01.2021 - 05.2021
- Maintained and updated patient records for accurate, current medical histories
- Answered incoming calls, routed messages and resolved patient inquiries within target time frames
- Supported office staff and operational requirements with administrative tasks
- Conducted insurance verification and pre-authorizations and managed patient charts
- Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing
- Organized paperwork such as charts and reports for office and patient needs
- Greeted patients and provided required paperwork to facilitate services
- Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability
Manufacturing Specialist
Texas Instruments, Inc
Sherman, TX
07.2020 - 11.2020
- Inspected products and machines to maintain quality and efficiency
- Examined incoming materials and compared to documentation for accuracy and quality
- Calibrated machines to maintain required productivity levels and adherence to quality standards
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances
- Organized work to meet demanding production goals
- Performed general equipment maintenance and repair to minimize downtime
- Used lean manufacturing principles to develop, evaluate and improve semi-conductor manufacturing methods
Cashier/Administrative Assistant
Hoyte Dogde
Sherman, TX
09.2019 - 05.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
- Restocked supplies and placed purchase orders to maintain adequate stock levels
- Executed record filing system to improve document organization and management
- Created and maintained databases to track and record customer data
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data
- Processed customer orders accurately and within agreed timeframes to meet service standards
- Managed filing system, entered data and completed other clerical tasks
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail
Security Officer
North Texas Job Corps Center
McKinney, TX
10.2018 - 03.2019
- Conducted regular patrols of key areas to spot and control security concerns
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors
- Acted quickly during emergency situations to reduce opportunity for damage and injury
- Checked and verified photo identification prior to granting facility access
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot
Youth Advisor
North Texas Youth Connection
Sherman, TX
02.2018 - 10.2018
- Provided guidance and advice to youth, supporting navigation of diverse personal and social issues
- Provided key emotional support to special needs youth
- Managed and led activities promoting growth in mental, emotional, and educational areas
- Supervised youth in residential and community-based programs to minimize risks and offer support
- Completed necessary reports and documentation to maintain thorough, accurate case records
- Encouraged youth clients to develop own activities and leadership skills through group discussions
- Assisted in identifying and reducing barriers to youth engagement and development
- Contributed to development of individualized plans to support youth goal achievement
- Supported and mentored students in developing skills to become successful in community
Education
Bachelor's degree - Applied Arts And Science
Texas A&M University - Commerce
Commerce, TX08.2022
Associate - General Studies
Grayson County College
August 2019
Skills
- Retail Cash Handling
- Reliable
- Customer Focus & Orientation
- Assessing risks, enforcing security standards, and handling complaints
- Reliable, dependable, and act with integrity at work
- Spreadsheet management
- Process optimization
- Office administration
- Statistical data gathering
- Workflow planning
- Scheduling
Timeline
Armed Security Officer
Choctaw Nation of Oklahoma
06.2023 - Current
Administrative Assistant
Black Hills Energy
12.2022 - 01.2023
Manufacturing Associate
VI
10.2021 - 08.2022
Medical Administrative Assistant
McGrael Urology
01.2021 - 05.2021
Manufacturing Specialist
Texas Instruments, Inc
07.2020 - 11.2020
Cashier/Administrative Assistant
Hoyte Dogde
09.2019 - 05.2020
Security Officer
North Texas Job Corps Center
10.2018 - 03.2019
Youth Advisor
North Texas Youth Connection
02.2018 - 10.2018
Bachelor's degree - Applied Arts And Science
Texas A&M University - Commerce
Associate - General Studies
Grayson County College
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