Sarah Gardner
Salisbury,MA
Summary
Dynamic and results-oriented professional with a proven track record at The Hiller Companies, adept in project planning and team collaboration. Excelled in enhancing client relationships and achieving project milestones, leveraging skills in project management and creative thinking. Successfully led teams to exceed performance targets, demonstrating exceptional leadership and detail orientation.
Overview
11
11
years of professional experience
Work History
Assistant Project Manager
The Hiller Companies
Amesbury, MA
01.2024 - Current
- Assisted in the successful completion of projects by coordinating tasks, monitoring progress, and maintaining documentation.
- Ensured client satisfaction through consistent communication, providing updates on progress and addressing concerns promptly.
- Planned, monitored and analyzed project costs to meet financial goals.
- Managed subcontractor relationships effectively to ensure quality workmanship within deadlines and budgets.
- Actively participated in weekly project reviews with senior management to discuss progress updates, challenges faced, potential solutions, and future plans.
- Supported senior managers and department leaders by completing projects and problem resolution under tight budgets and schedule demands.
- Enabled accurate project tracking by maintaining up-to-date schedules, status reports, and budgets in project management software.
- Monitored and tracked project metrics and collected data to share with project members.
- Documented project progress to fulfill project requirements and establish traceability.
- Aided in achieving project objectives through diligent monitoring of timelines, milestones, and deliverables.
- Enhanced team collaboration through regular meetings, clear communication, and shared goalsetting.
- Assisted in the change order process by reviewing requests for changes to specifications or budgetary allowances before submitting them for approval.
- Continuously sought opportunities for professional growth by attending industry conferences, networking events, and participating in relevant training sessions.
- Strengthened relationships with vendors to secure favorable pricing on supplies while ensuring high-quality products were consistently delivered on time.
- Partnered with project team members to identify and quickly address problems.
- Devised and implemented attainable schedules, timelines and milestones for on-track projects.
- Minimized disruptions during construction projects by closely coordinating site logistics such as materials delivery, equipment storage, and personnel access.
- Identified and resolved risks to minimize project disruption.
- Updated customers and senior leaders on progress and roadblocks.
- Reduced project costs with effective budget management and resource allocation strategies.
- Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.
- Recruited and oversaw personnel to achieve performance and quality targets.
Production Manager
Archadeck Of Suburban Boston
Burlington, MA
11.2021 - 12.2023
- Resolved issues quickly to maintain productivity goals.
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
- Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
- Reviewed work for quality and compliance with company standards and design specifications.
- Managed internal operational standards and productivity targets.
- Sourced materials to keep up with production goals and meet customer demands.
- Reduced waste and material costs by optimizing resource allocation and inventory management.
- Estimated labor requirements to support anticipated workload.
- Determined suitable crew requirements, scheduled employees, and worked with human resources to meet changing production schedules.
- Mentored junior staff members on best practices in production management, cultivating a skilled workforce capable of tackling complex challenges headon.
- Managed personnel by implementing company policies, procedures, work rules, and disciplinary action.
- Assisted in design process by verifying field measurements and adjust plans accordingly in CAD
- Managed permitting process and attended town meetings if project required it
- Maintained fleet records & maintenance logs
- Implemented bonus structure for project managers
Office Manager
Liberty Homes & Building
Sudbury, MA
05.2019 - 11.2022
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Managed office operations while scheduling appointments for department managers.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Coordinated special projects and managed schedules.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Evaluated employee records and productivity and submitted evaluation reports.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Delivered performance reviews, recommending additional training or advancements.
- Improved employee retention rates by fostering a positive work environment and providing growth opportunities through training programs.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Office Manager
ServiceMaster Restore
Fredericksburg, VA
10.2013 - 04.2021
Education
Bachelor Of Business Administration - Business Administration And Management
Anna Maria College
Paxton, MA05.2002
Skills
- Project monitoring
- Project Planning
- Project Scheduling
- Purchasing and procurement
- Client Relationships
- Meeting Coordination
- Schedule Management
- Project Planning Oversight
- Schedule Coordination
- Billing management
- Project Management
- Team Collaboration
- Detail Oriented
- Phone and Email Etiquette
- Conflict Resolution
- Team Leadership
- Resource Allocation
- Creative Thinking
Timeline
Assistant Project Manager
The Hiller Companies
01.2024 - Current
Production Manager
Archadeck Of Suburban Boston
11.2021 - 12.2023
Office Manager
Liberty Homes & Building
05.2019 - 11.2022
Office Manager
ServiceMaster Restore
10.2013 - 04.2021
Bachelor Of Business Administration - Business Administration And Management
Anna Maria College