Sarah Garner
Olympia,WA
Summary
Dynamic professional that has unique understanding regarding the ebb and flow of the service industry, showcasing a strong work ethic and exceptional multitasking abilities. Eager to share knowledge of craft beer and simply make the day of my guests. Proficient in navigating POS systems and time management, blending hard and soft skills to elevate service standards and team efficiency. In essence of being an experienced worker within the industry I deeply value the importance to keep learning and find new ways to flourish.
Overview
7
7
years of professional experience
Work History
Server
Watsons House of Ales
05.2024 - 01.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with handheld POS system to efficiently place orders with time maintenance in mind.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Established a base of regulars by fostering hospitable relationships with the customer.
Bartender
Pinthouse Pizza
08.2021 - 12.2023
- Served high customer volumes efficiently during special events, nights, and weekends.
- Maintained professional rapport with guests by being friendly and accommodating without compromising service integrity.
- Performed opening and closing duties, maintenance of tap equipment eg. Cleaning lines, changing kegs, creating tasting notes menus.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Counter Service
Homeslice Pizza And Subs
05.2018 - 02.2020
- Conducted expo line by preparing to go orders meticulous to detail while simultaneously operating cash register.
- Had lengthy training with beer and wine pairings to optimize guest dining experiences.
- Answered customer’s questions, recommended items and upselling points while cultivating a casual/friendly atmosphere.
- Supported fellow team members during peak hours which were among highest volume for a to go service restaurant in Austin
- Reset tables between guests without disruption while restocking low items and wiping down tables.
- Utilized POS system effectively, accurately entering orders and processing payments with minimal errors.
Education
GED -
Cypress Fairbanks Highschool
Cypress, TXSkills
- Strong work ethic
- Values working with and providing experiences for customers
- Broad 7 yrs experience within service industry
- Cicerone’s certification (Certified Beer Server)
Additional Information
Unemployment due to COVID-19 *Feb 2020 - July 2021
Timeline
Server
Watsons House of Ales
05.2024 - 01.2025
Bartender
Pinthouse Pizza
08.2021 - 12.2023
Counter Service
Homeslice Pizza And Subs
05.2018 - 02.2020
GED -
Cypress Fairbanks Highschool
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