Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Sarah Garzes

San Antonio,TX
Sarah Garzes

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Willingness to learn. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

15
years of professional experience

Work History

Mc. Donald's

Manager
2007 - 2015 (8 education.years_Label)

Job overview

  • Managing a crew of 8-12 employees
  • Placing inventory orders
  • Maintaining a clean and safe working environment
  • Counting register/safe, and making bank deposits

Veritas MEP (Mechanical, Electrical & Plumbing)

Office Assistant
2014 - 2016 (2 education.years_Label)

Job overview

  • Keeping up with company’s quick-books account
  • Input invoices
  • Ordering supplies and tools
  • Maintaining workers hours worked

Thirsty Aztec

Manager
2016 - 2021 (5 education.years_Label)

Job overview

  • Manage crew of 6 per shift
  • Inventory
  • Count registers, safe and deposits

DB Well Employments Solution

Customer Service Representative
2020 - 2022 (2 education.years_Label)

Job overview

  • Responded to customer requests for products, services, and company information.
  • Followed-through on all critical inter-departmental escalations to increase customer retention rates.
  • Assigned customers to jobs
  • Advertising online, in businesses, door to door, flyers


Pick-n-pull Auto Parts & Recycling Center

Customer Service Representative
2021 - Current (4 education.years_Label & 7 education.months_Label)

Job overview

  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Paid our vendors
  • processed orders in a timely manner
  • dispatching tow drivers
  • Investigated and resolved customer inquiries and complaints quickly.

Education

Riverside High School

High School Diploma

Career Point College

from Business Accounting Courses

University Overview

Payroll, bookkeeping, and accounting

Management Training Corporation

from G.E.D.

Riverside

from Business Information Management System (BIMS)
01-2018

University Overview

Certificate of completion 200 clock hours

Skills

  • Microsoft Word, Excel, Power Point, Publisher and Outlook
  • Type 45 wpm
  • Payroll, AP/AR
  • Customer service
  • Management/supervisor skills
  • Detail oriented
  • Team player
  • Able to meet timelines efficiently and effectively

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Career Point College

from Business Accounting Courses

Management Training Corporation

from G.E.D.

Manager

Mc. Donald's
2007 - 2015 (8 education.years_Label)

Office Assistant

Veritas MEP (Mechanical, Electrical & Plumbing)
2014 - 2016 (2 education.years_Label)

Manager

Thirsty Aztec
2016 - 2021 (5 education.years_Label)

Customer Service Representative

DB Well Employments Solution
2020 - 2022 (2 education.years_Label)

Customer Service Representative

Pick-n-pull Auto Parts & Recycling Center
2021 - Current (4 education.years_Label & 7 education.months_Label)

Riverside High School

High School Diploma

Riverside

from Business Information Management System (BIMS)