Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sarah Gearhart

Stanton,CA

Summary

Dynamic and results-oriented professional with extensive experience in administrative and customer service roles, notably at Moulton Logistics Management. Excelled in boosting inventory accuracy and reversing a significant $22,000 chargeback, showcasing exceptional attention to detail and problem-solving skills. Adept at networking and collaboration, with a proven track record of enhancing public engagement and driving continuous improvement.

Overview

19
19
years of professional experience

Work History

Vintage Curator/Dealer

Self
11.2018 - Current
  • Collaborated with local flea markets in order to attract a wider audience of artists and collectors.
  • Procured tangible items that catch a buyers eye.
  • Managed the acquisition of new vintage items, ensuring the collection stayed relevant and up to date.
  • Take professional photos of vintage items for Instagram and vintage booth.
  • Provide top notch customer service by being honest in my listings and communicative with buyers.

Receptionist/Administrative Assistant

Coastline Regional Occupation Program
07.2017 - 04.2020
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Corresponded with clients through email, telephone, or postal mail.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Assisted in registering students for classes.
  • Reviewed student attendance and notified parents of absences.
  • Set up monthly meetings with our team of Career Specialists.
  • Answered central telephone system and directed calls accordingly.
  • Registered students for classes.

Executive Assistant

Best Yet Express
06.2015 - 03.2017
  • Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
  • Organized and coordinated conferences and monthly meetings.
  • Took incoming calls to book pickups and assistant with customer service.
  • Managed clients who stored product at the warehouse. Ensured proper inventory was pulled for daily shipments.
  • Handled confidential and sensitive information with discretion and tact.
  • Maintained the drivers documents to ensure necessary documents were up to date.
  • Created a 12 month training program which included a slide show and hand out documents.
  • Trained on forklift to assist when we were shorthanded.

Administrative Assistant

ASTC Polymers
07.2014 - 06.2015
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Created purchase orders for needed material.
  • Arranged pickup and delivery of material needed to produce goods and arranged for pickup of final product to deliver to customer.
  • Worked closely with chemists to ensure their needs were met along side with our customers needs.

Transportation and Shipping Manger

Moulton Logistics Management
03.2007 - 05.2014
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
  • Reduced order errors with thorough quality control checks before dispatching shipments.
  • Trained and supervised warehouse staff in proper handling techniques for safe loading and unloading of goods.
  • Ensured all retail shipments were routed properly according to retailers guidelines.
  • Disputed chargebacks and won most of them. Biggest chargeback reversed in the amount of $22,000.
  • Lots of coordination with many different departments, from ordering processing, inventory pickers, packers and loaders.
  • Scanned needed documents into system for account managers to access along with clients.

Retail Account Manager

Moulton Logistics Management
03.2007 - 04.2009
  • Managed retail clients effectively by monitoring inventory and incoming purchase orders closely, identifying cost-saving opportunities, and allocating resources strategically.
  • Collaborated closely with other managers to exchange best practices in retail operations management and drive continuous improvement across the organization.
  • Built relationships with customers and community to establish long-term business growth.
  • Contributed to leadership team for implementing company policies and procedures.
  • Read retailer guidelines routinely to ensure all rules were followed to avoid possible chargebacks for our customers.
  • Disputed chargebacks
  • Worked as a big team to make sure all retail shipments were in compliances.

Administrative Assistant

Moulton Logistics Management
01.2006 - 02.2007
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted various Account Managers with customer service tasks.
  • Checked inventory regularly to ensure orders will process with no issues. Request inventory transfers if needed.
  • Worked closely with inventory pullers and production team.

Education

Associate of Arts - Administrative Assistant

College of The Canyons
Valencia, CA
05.2013

Skills

  • Cataloguing and documentation
  • Interpretation and storytelling
  • Visual Literacy
  • Public Engagement
  • Accuracy
  • Great attention to detail
  • Thinks outside the box
  • Friendly and great customer service
  • Networking and Collaboration

Timeline

Vintage Curator/Dealer

Self
11.2018 - Current

Receptionist/Administrative Assistant

Coastline Regional Occupation Program
07.2017 - 04.2020

Executive Assistant

Best Yet Express
06.2015 - 03.2017

Administrative Assistant

ASTC Polymers
07.2014 - 06.2015

Transportation and Shipping Manger

Moulton Logistics Management
03.2007 - 05.2014

Retail Account Manager

Moulton Logistics Management
03.2007 - 04.2009

Administrative Assistant

Moulton Logistics Management
01.2006 - 02.2007

Associate of Arts - Administrative Assistant

College of The Canyons

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Sarah Gearhart