Sarah Geltmeier
Castor,LA
Summary
At Taco Bell, I excelled as a Cashier/Trainer, where I leveraged my cash handling expertise and exceptional customer service skills to train team members, enhancing store efficiency and customer satisfaction. Recognized for resolving customer issues effectively, I significantly contributed to a positive shopping environment, demonstrating strong problem-solving abilities and a commitment to excellence.
Overview
4
4
years of professional experience
Work History
Cashier/Trainer
Taco Bell
Saginaw, TX
06.2021 - 12.2024
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Maintained work area and kept cash drawer organized.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Answered customer questions and provided store information.
- Stocked shelves with merchandise when needed.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Processed sales transactions to prevent long customer wait times.
- Adhered to social distancing protocols and wore mask or face shield.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Welcomed customers, offering assistance to help find store items.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Greeted customers promptly and responded to questions.
- Resolved customer complaints professionally in accordance with company policy.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Worked effectively in team environments to make the workplace more productive.
- Assisted with customer requests and answered questions to improve satisfaction.
- Recognized by management for providing exceptional customer service.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
High School Diploma -
Boswell High School
Saginaw, TX06-2007
Skills
- Refund processing
- Employee motivation
- Currency conversion
- Task delegation
- Restocking shelves
- Patience and empathy
- Workplace safety
- Stress tolerance
- Cashier coaching
- Cash handling expertise
- Store policies enforcement
Timeline
Cashier/Trainer
Taco Bell
06.2021 - 12.2024
High School Diploma -
Boswell High School
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