Sarah G'Fellers
Registered Nurse
Montgomery,IL
Summary
Compassionate Registered Nurse with experience offering comprehensive patient care in outpatient environments. Works well with diverse patient populations and fosters trusting relationships to improve outcomes. Efficiently coordinate with healthcare professionals to advance patient care.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
Work History
Registered Nurse Clinical Supervisor
Advocate Medical Group
Aurora, IL
02.2020 - Current
- Supervised team of 26 clinical and non-clinical team members.
- Trained registered nurses and medical assistants.
- Developed policies and procedures for new processes.
- Conducted routine leadership audits, identifying areas needing improvement and eliminating hazards posed to staff and patients for continued compliance with associated regulations.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Direct day-to-day administrative and operational functions by providing guidance and leadership to over 26 team members across more than 6 departments.
- Collaborated with operations manager and director of physician partners to maintain daily operations.
- Communicated with patients regarding complains ensuring that medical information was kept private and needs are met.
- Organized and facilitated two department head meetings monthly, discussing financial revenue and expenses, patient satisfaction surveys, department specific opportunities and wins, and new and ongoing processes.
- Introduced leadership development, coaching and team management, and mentored registered nurses through the exCEL RN program resulting in promotion of employees into increased levels of responsibility.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Spearheaded and implemented new projects to expand scope of engagement.
Registered Nurse, Ambulatory Pulmonary Medicine
Advocate Medical Group
Aurora, IL
08.2018 - 02.2020
- Provided direct patient care, triaged patients and determined next course of action.
- Educated patients, families and caregivers on disease treatment and lifestyle options.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
- Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Monitored patient reactions to drugs and carefully documented findings.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Implemented medication and IV push administration and airway management.
- Conducted pulmonary function tests, spirometry, and peak flow meter readings.
- Assisted physician with thoracentesis procedure.
- Conducted bubble studies in cardiology.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols for new biologic medications.
Registered Nurse, Ambulatory Allergy/Immunology
Advocate Medical Group
Aurora, IL
08.2017 - 08.2018
- Provided direct patient care.
- Telephonic triage
- Collaborate with insurance companies for prior authorizations on procedures and medications
- Educated patients, families and caregivers treatment options and medication use.
- Charge anaphylaxis specialist
- Conducting skin testing, spirometry, and peak flow meter reading
- Rapid Response team member participating in urgent medical assessment and response.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
- Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
Education
Master of Science - Nursing
Western Governors University
Salt Lake City, UT 04.2022 - Current
Bachelor of Science - Nursing
Western Governors University
Salt Lake City, UT 11.2018 - 11.2019
Associate of Applied Science - Nursing
College of DuPage
Glen Ellyn, IL 05.2015 - 08.2017
Skills
Staff Management
Hiring and recruitment
Drug inventory management
Project oversight
Patient education and counseling
Relationship building and retention
Profit improvements
Team Building
Training and mentoring
Multidisciplinary team collaboration
Accomplishments
- Achieved introduction of a new treatment therapy by coordinating with stakeholders and implementing process with accuracy and efficiency.
- Supervised team of 26 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Quality Assurance - Ensured and enforced medical office compliance with HIPAA, OSHA and CLIA regulations for maximum quality and control.
- Training - Trained team of staff nurses in medical office procedures to ensure consistent quality of care.
- Patient Advocacy - Explained treatment procedures, medication risks, special diets and physician instructions to patients.
- Supervision - Headed onboarding process for new nursing staff.
Certification
Registered Nurse
Timeline
Master of Science - Nursing
Western Governors University
04.2022 - Current
Basic Life Support (BLS)
11-2021
Registered Nurse Clinical Supervisor
Advocate Medical Group
02.2020 - Current
Bachelor of Science - Nursing
Western Governors University
11.2018 - 11.2019
Registered Nurse, Ambulatory Pulmonary Medicine
Advocate Medical Group
08.2018 - 02.2020
Registered Nurse, Ambulatory Allergy/Immunology
Advocate Medical Group
08.2017 - 08.2018
Registered Nurse
08-2017
Associate of Applied Science - Nursing
College of DuPage
05.2015 - 08.2017