Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Education Training Affiliations
Timeline
Generic

SARAH GIBBY

Newburyport,MA

Summary

Obtain a Data Analyst Role where the work is meaningful and will help guide the organization to making well-informed decisions.

Highly skilled problem solver with experience analyzing data to help managers make better decisions. Excellent listening, verbal communication and interpersonal skills to collaborate with colleagues. Solid time management, attention to detail and organizational skills, including prioritizing tasks. Demonstrated ability to work well independently as well as part of a team. Leader with strong team building and follow-up skills.

Overview

32
32
years of professional experience
6
6
years of post-secondary education
1
1
Certification

Work History

Actress and Tour Guide

Witch Dungeon Museum
Salem, MA
01.2014 - Current
  • Portrayed diverse characters in live performances for museum audiences.
  • Collaborated with directors to develop engaging scripts and storylines.
  • Participated in rehearsals to refine acting techniques and character interpretations.
  • Created believable characterizations by using vocal inflections, body language, and facial expressions appropriately.
  • To excel in historical re-enactment and provide accurate tours of the 1692 Salem Witch Trials in 2026, you must blend scholarly research with immersive performance techniques.Essential Skills for Re-enactment & Tours
    Historical Research and Accuracy: You must deeply understand the 1692 social climate, legal processes, and the specific personal histories of the accused and afflicted.Information does change as the experts find new information and this company stays up with those changes.Historically accurate witch trial reinactment near SalemFacebook
    Immersive Storytelling: Effective guides use vocal variety and narrative pacing to transform "fuzzy facts" into compelling, humanized accounts of the trials.Jeff portrayed the humanity in all of the people involved in the Witch Trials... in such a way that really helped put some context behind names and dates.Experience Salem in 1692 with Better Than Fiction Salem Walking ToursSalem Haunted Happenings
    Period Performance & Language: Re-enactors must master 17th-century vernacular and social customs to maintain an authentic "persona" or impression.Help students interpret the quotes using today's language, preserving the intent of the meaning of each... [to] reflect upon the eloquence of the way people spoke during this time.Teaching the Salem Witch Trials through Place and TimeWestfield State UniversityLogistical Crowd Management: Especially during peak seasons like October,

  • To excel in historical re-enactment and provide accurate tours of the 1692 Salem Witch Trials in 2026, you must blend scholarly research with immersive performance techniques.Essential Skills for Re-enactment & Tours
    Historical Research and Accuracy: You must deeply understand the 1692 social climate, legal processes, and the specific personal histories of the accused and afflicted.Information does change as the experts find new information and this company stays up with those changes.Historically accurate witch trial reinactment near SalemFacebook
    Immersive Storytelling: Effective guides use vocal variety and narrative pacing to transform "fuzzy facts" into compelling, humanized accounts of the trials.Jeff portrayed the humanity in all of the people involved in the Witch Trials... in such a way that really helped put some context behind names and dates.Experience Salem in 1692 with Better Than Fiction Salem Walking ToursSalem Haunted Happenings
    Period Performance & Language: Re-enactors must master 17th-century vernacular and social customs to maintain an authentic "persona" or impression.Help students interpret the quotes using today's language, preserving the intent of the meaning of each... [to] reflect upon the eloquence of the way people spoke during this time.Teaching the Salem Witch Trials through Place and TimeWestfield State UniversityLogistical Crowd Management: Especially during peak seasons like October,

Stay-At-Home-Parent (single parent to 2 children)

Family Members- medically complex Autistic child
Newburyport, MA
08.2009 - 09.2024
  • Becoming an expert in insurance, benefits (SSI), and navigating healthcare systems.
  • Managing intricate medical schedules, therapies (Feeding therapy, OT, PT, Speech, Swim therapy, ABA therapy), appointments. (400/year).
  • Staying calm during meltdowns, medical emergencies, or sensory overload.
  • Exceptional Communication:Interpreting complex cues, body language, and non-verbal signals.
    Using visual aids, social stories, and structured language.
  • Advanced Problem-Solving & Logistics:Managing intricate medical schedules, therapies (OT, PT, Speech), and appointments.
    Becoming an expert in insurance, benefits (SSI), and navigating healthcare systems.
    Creating highly structured environments and routines.
  • Unparalleled Patience & Persistence:Learning to wait for understanding and progress, sometimes indefinitely.
    Repeatedly teaching skills, from self-care (brushing teeth) to social interaction, through methods like Applied Behavior Analysis (ABA).
  • Crisis Management & Emotional Regulation:Staying calm during meltdowns, medical emergencies, or sensory overload.
    Learning de-escalation techniques and understanding triggers.
  • Deep Empathy & Advocacy:Understanding the world from a non-neurotypical perspective.
    Fighting for appropriate services, accommodations, and inclusion.
  • Therapeutic & Educational Expertise:Implementing therapy techniques (like ABA) at home, essentially becoming a trained therapist.
    Understanding child development and learning styles deeply.
  • Resilience & Adaptability:Shifting priorities constantly and embracing change.
    Finding joy and success in small milestones.

Learned how to administer, and clean g-tube feeding tube pump for feedings.

Prepared for and sought out professional Advocates to access a FAPE, a 504 plan and 15+ years of IEP meetings.

Senior Business Analyst

Evergreen Investments/Wells Fargo
10.2007 - 08.2009

UI Web Designer/Developer/Analyst

Evergreen Investments
08.2007 - 10.2007

Owner

Head to Toe Websites
Newburyport, Massachusetts
02.2007 - 08.2007
  • Developed custom websites tailored to client needs and brand identity.
  • Implemented SEO strategies to enhance website visibility and search rankings.
  • Implemented quality assurance processes to ensure product excellence.
  • Employed and managed vendors by negotiating deliverables, cost and expected quality.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Stay-At-Home-Parent

Family Members
Newburyport, MA
09.2003 - 08.2007
  • Multitasking & Prioritization: Frame this as managing multiple competing needs. You didn't just "watch" two children; you "coordinated logistics and oversaw operations" for multiple individuals with differing developmental stages.
  • Conflict Resolution: With two children, your role shifts to mediating disputes and "fostering a supportive home environment that promotes teamwork and collaboration".
  • Scheduling: Professionalize this as cross-functional coordination or calendar management. You "managed multiple schedules" for individuals, ensuring all "academic deadlines, medical appointments, and social events" were met.
  • Infant/Toddler Care: Use technical terms like developmental milestone monitoring, nutritional support, and specialized care techniques.

Lead UI Analyst & Web Developer

Evergreen Investments
10.2000 - 12.2003
  • Collaborated with team members to enhance data collection methods and reporting accuracy.
  • Developed presentations to communicate insights and recommendations effectively.
  • Assisted in the implementation of new analytical tools and software systems.
  • Maintained accurate records of all data collected during analysis processes.
  • Maintained positive working relationship with fellow staff and management.
  • Identified needs of customers promptly and efficiently.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
  • Set specific goals for projects to measure progress and evaluate end results.
  • Created plans to propose solutions to problems related to efficiency, costs or profits.
  • Oversaw quality control to identify inconsistencies and malfunctions.

UI Analyst/Developer

Arbella Mutual Insurance Group
Quincy, MA
03.2000 - 10.2000
  • Analyzed and created technical workflow for current website and in-person workflow for claims in Auto insurance.
  • Programmed online Auto claims submission.
  • Attended meetings with users and stakeholders.

Senior Computing Analyst

State Street Corp. Investor Services
Quincy, MA
06.1998 - 03.2000
  • Set up a development environment and learned the SAS development life cycle process.
  • Created new application User Interfaces for FTM (Financial Transaction Management) and GFS (Global Financial Services).
  • Worked off of Wireframes and Technical specifications.
  • Coded using HTML, CSS, JavaScript.
  • Self-taught Adobe Creative Suite.
  • Created layout, look and feel, color scheme for the apps.
  • Helped generate appropriate user-friendly error messages.

Regional Trainer (formerly, Assistant Branch Manager)

Enterprise Rent-A-Car
Somerville, Massachusetts
06.1995 - 10.1998
  • Delivered engaging training sessions to enhance team knowledge and skills.
  • Developed training materials tailored to regional needs and objectives.
  • Conducted follow-up assessments to evaluate training effectiveness and retention.
  • Facilitated workshops promoting best practices in customer service delivery.
  • Mentored new trainers on effective teaching methodologies and techniques.
  • Supported ongoing learning initiatives through resource sharing and guidance.
  • Provided feedback to participants regarding their performance during the training sessions.
  • Evaluated effectiveness of existing training programs and recommended changes as needed.

Taught all new hires for Boston group how to read and interpret an Auto Insurance Declarations of Coverage sheet to best assist their customers in selecting necessary coverage for rental vehicle.

Store Manager

Cookie Bouquet
Pittsburgh, Pennsylvania
01.1994 - 06.1995
  • Managed daily store operations and ensured efficient workflow.
  • Led staff training and development programs to enhance customer service.
  • Oversaw inventory management and maintained stock levels for product availability.
  • Coordinated marketing efforts to promote seasonal cookie offerings and specials.
  • Implemented visual merchandising strategies to create appealing displays.
  • Resolved customer inquiries and complaints to maintain a positive shopping experience.
  • Recruited, trained and supervised new employees.

Increased sales by 200% working with local Rabbi to obtain Kosher certification to offer our products to a wider clientele.

Visited local college campuses to display, sell our products and take orders.

Server

Gullifty's Restaurant
01.1994 - 06.1995
  • Provided excellent customer service in fast-paced dining environment.
  • Took customer orders accurately and efficiently using point-of-sale system.
  • Delivered food and beverages promptly to ensure guest satisfaction.
  • Maintained cleanliness and organization of dining area during shifts.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Handled customer inquiries and resolved issues to enhance dining experience.
  • Managed cash transactions and processed payments accurately at the end of service.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.

Education

Master of Science - Systems And Data Analysis

Southern New Hampshire University
Hooksett, NH
09.2018 - 05.2020

Bachelor of Fine Arts (BFA) - Graphic Design

Carnegie Mellon University
08.1988 - 05.1993

HTML, CSS and JavaScript courses -

International Webmasters Association

Web Content and Design, Image Editing, Internet Architecture and JavaScript courses -

Northeastern University

Introduction to Programming with C++ course -

Boston University

Skills

  • Business/Systems Analysis
  • Requirements Gathering
  • Teamwork/Collaboration
  • Technical Writing
  • Data Mapping
  • SQL
  • Process Improvement
  • Quality Assurance Testing
  • Building Relationships with Clients
  • Software Development Life Cycle
  • Visual Presentations
  • Web Development
  • User Interface (UI) Design
  • Wireframing
  • Workflows
  • Functional Specifications
  • Collaboration
  • Microsoft Office Suite
  • Google Docs
  • Visio
  • SharePoint
  • Tableau
  • Oracle
  • PVCS Version Control Manager
  • HTML
  • XSL
  • XML
  • XSQL
  • Java
  • JavaScript
  • Java Server Pages (JSP)
  • Dynamic HTML (DHTML)
  • Cascading Style-Sheets (CSS)
  • PL/SQL
  • C
  • Visual Basic

Affiliations

  • Member, (IIBA) International Institute of Business Analysis
  • Member, International Webmasters Association

Certification

Previously held Home and Life MA Insurance Licenses. Worked as a Regional Trainer in Automobile Replacement Insurance Industry teaching Management Trainees how to Analyze Policy Declaration of Coverage Sheet.

Education Training Affiliations

  • Bachelor of Fine Arts (BFA), Graphic Design, Carnegie Mellon University
  • HTML, CSS and JavaScript courses, International Webmasters Association
  • Web Content and Design, Image Editing, Internet Architecture and JavaScript courses, Northeastern University
  • Introduction to Programming with C++ course, Boston University

Timeline

Master of Science - Systems And Data Analysis

Southern New Hampshire University
09.2018 - 05.2020

Actress and Tour Guide

Witch Dungeon Museum
01.2014 - Current

Stay-At-Home-Parent (single parent to 2 children)

Family Members- medically complex Autistic child
08.2009 - 09.2024

Senior Business Analyst

Evergreen Investments/Wells Fargo
10.2007 - 08.2009

UI Web Designer/Developer/Analyst

Evergreen Investments
08.2007 - 10.2007

Owner

Head to Toe Websites
02.2007 - 08.2007

Stay-At-Home-Parent

Family Members
09.2003 - 08.2007

Lead UI Analyst & Web Developer

Evergreen Investments
10.2000 - 12.2003

UI Analyst/Developer

Arbella Mutual Insurance Group
03.2000 - 10.2000

Senior Computing Analyst

State Street Corp. Investor Services
06.1998 - 03.2000

Regional Trainer (formerly, Assistant Branch Manager)

Enterprise Rent-A-Car
06.1995 - 10.1998

Store Manager

Cookie Bouquet
01.1994 - 06.1995

Server

Gullifty's Restaurant
01.1994 - 06.1995

Bachelor of Fine Arts (BFA) - Graphic Design

Carnegie Mellon University
08.1988 - 05.1993

HTML, CSS and JavaScript courses -

International Webmasters Association

Web Content and Design, Image Editing, Internet Architecture and JavaScript courses -

Northeastern University

Introduction to Programming with C++ course -

Boston University
SARAH GIBBY